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Forum Discussion
bebo131
Mar 13, 2021Aspirant
XR300 Disconnects every 2 hours
My router XR300 keeps disconnecting/dropping me from any game that needs a constant connection like Call of Duty Modern warfare or Warzone every 2 hours consistently. I don't get dropped from every o...
Netduma-Fraser
May 15, 2021NetDuma Partner
Do you get any sort of error when you get the disconnection?
Frskie
May 15, 2021Aspirant
yea I either just get it say I disconected from the Warzone servers or I get the same code the other guy sent a picture of before in this thread.
- Netduma-FraserMay 16, 2021NetDuma PartnerI've found some suggestions on how to resolve the error, please see if any of these work: https://www.drivereasy.com/knowledge/solved-error-blzbntbgs000003f8-in-black-ops-cold-war/
- FrskieMay 17, 2021Aspirant
did every single one of them and still didn't work. It seemed like it did yesterday and then it just happent to me again....
- Netduma-LiamMay 18, 2021NetDuma Partner
What's the exact error message you're getting in-game when this occurs?
Have you tried connecting to the modem directly recently to see if it still occurs? I realise you said you didn't have this issue in the past but I'm just trying to work out if any recent changes/updates from Activision could of had an affect.
- DrakcusJun 23, 2021Aspirant
I have been getting the exact same. I have a Netgear Nighthawk CM1200 modem and Netgear Nighthawk R6900P router. I had been having the issue of disconnections from the Blizzard servers playing Call of Duty Cold War and World of Warcraft. I have checked my firmware version on my router and it says it is up to date. I have tried both wired and wireless connections and both still give me the disconnects. It only seems to be affecting the connections to Blizzard servers.
After many attempts to fix (each troubleshooting step taken I have to play one of the aforementioned games for 2 hours to test, so it takes time to test) I contacted my ISP and they said they didn't see any issues on their side, so I rented a modem/router from them. I connected my router to their modem and still got the disconnect, but when I connected wired directly to their router I no longer had the issue. I have had their modem/router for about 2 weeks now and have not had the issue.
- michaelkenwardJun 23, 2021Guru - Experienced User
Drakcus wrote:
I have been getting the exact same.
Not really. This is the clue.
Drakcus wrote:
I have a Netgear Nighthawk CM1200 modem and Netgear Nighthawk R6900P router.
The R6900P is nothing like the XR300, which has its own DumaOS operating system. So any behaviour you see on your R6900P is unlikely to hit the XR300 and vice versa. So there is not much that Netduma-Fraser or Netduma-Liam can do to help you out.
Nor is there any sign that the other people with the same problem have a CM1200. You should visit the appropriate sections for your Netgear hardware. That's probably here:
Cable Modems & Routers
or
- DrakcusJun 23, 2021Aspirant
Alright well then completely disregard what I have, I have a friend who has tried everything that I have and does have the XR300. He was able to find his old router from his ISP and used that and is not getting the issue. He has bouts of having no issue after doing a restart of the router some times, but I feel this is not a good long term fix.
He is also a streamer and the times he gets disconnected from the Blizzard servers there is no interruption in his stream.
- Netduma-FraserJun 23, 2021NetDuma PartnerDrakcus get your friend to post on here or on forum.netduma.com and we'll help them out.
- JPMLPSJul 30, 2021Aspirant
Wanted to bump this to see if there was ever a solve. I have the same XR300 router and get disconnected every couple hours from the CoD server. Discord stays up, Stream stays up, I just get randomly dropped from ingame. I get the same Error code that OP attached in this post.
Could it be the router itself? Thinking about purchasing a xr500, but worried it could do the same?
I also tried all the steps that were given to OP.
Thanks.
- Netduma-FraserJul 30, 2021NetDuma PartnerDid you try the steps from the guide I provided? Does the Geo-Filter show anything blocked/does it happen less with it disabled?
- JPMLPSAug 01, 2021Aspirant
Yes, i've tried all the steps provided to the OP.
The building i live in has google fiber in each unit, so the router is plugged directly into a ethernet port in the wall. I decided last night to plug my PC directly into the port instead of using the router, and had no issues with lagging out for 4 hours. Could it be a faulty device? I've had it for over little than a year and a half, but its been doing this since day 1. I've just always dealt with it.
Thanks.
- Netduma-FraserAug 01, 2021NetDuma PartnerIf without the Geo-Filter enabled it still happens there isn't really anything that would be blocking the connection, can you take a look at the log when it happens and see if there is an entry please?
- JPMLPSAug 01, 2021Aspirant
[Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 10:39:09 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 10:38:38 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 10:38:02 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 10:37:40 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 10:37:08 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 10:36:46 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 10:36:36 [DHCP IP: (192.168.1.8)] to MAC address 6C:94:F8:E7:13:46, Sunday, Aug 01,2021 10:36:24 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 10:36:00 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 10:35:50 [LAN access from remote] from 185.34.107.129:3075 to 192.168.1.6:3074, Sunday, Aug 01,2021 10:31:38 [UPnP set event: Public_UPNP_C3] from source 192.168.1.6, Sunday, Aug 01,2021 10:31:35 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 10:17:50 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 10:17:40 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 10:17:08 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 10:16:36 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 10:16:04 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 10:15:32 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 10:15:00 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 10:14:28 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 10:13:56 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 10:13:24 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 10:12:52 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 10:12:20 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 10:11:48 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 10:11:16 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 10:10:44 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 10:10:12 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 10:09:40 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 10:09:08 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 10:08:36 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 10:08:04 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 10:07:32 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 10:07:00 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 10:06:28 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 10:05:56 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 10:05:24 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 10:04:52 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 10:04:20 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 10:03:48 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 10:03:16 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 10:02:44 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 10:02:12 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 10:01:40 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 10:01:08 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 10:00:36 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 10:00:04 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 09:59:32 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 09:59:00 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 09:58:30 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 09:58:20 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 09:58:06 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 09:57:45 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 09:57:13 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 09:56:41 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 09:56:09 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 09:55:37 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 09:55:05 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 09:54:33 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 09:54:01 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 09:53:29 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 09:52:57 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 09:52:25 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 09:51:53 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 09:51:21 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 09:51:00 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 09:50:49 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 09:50:15 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 09:50:05 [DHCP IP: (192.168.1.10)] to MAC address E0:F5:C6:03:B9:3E, Sunday, Aug 01,2021 09:46:41 [DHCP IP: (192.168.1.6)] to MAC address 18:C0:4D:2C:CA:AD, Sunday, Aug 01,2021 09:45:26 [LAN access from remote] from 192.241.218.91:55275 to 192.168.1.6:27017, Sunday, Aug 01,2021 09:28:56 [DHCP IP: (192.168.1.8)] to MAC address 6C:94:F8:E7:13:46, Sunday, Aug 01,2021 09:05:49 [DHCP IP: (192.168.1.11)] to MAC address A2:0D:AD:60:01:58, Sunday, Aug 01,2021 08:15:28 [Time synchronized with NTP server] Sunday, Aug 01,2021 06:58:37 [Internet connected] IP address: 136.24.12.212, Sunday, Aug 01,2021 06:58:37 [LAN access from remote] from 162.142.125.94:54731 to 192.168.1.6:27015, Sunday, Aug 01,2021 06:19:34 [DHCP IP: (192.168.1.4)] to MAC address A0:40:A0:74:30:6C, Sunday, Aug 01,2021 06:12:36 [LAN access from remote] from 64.62.197.163:42324 to 192.168.1.6:27017, Sunday, Aug 01,2021 04:46:03 [LAN access from remote] from 106.75.98.89:58914 to 192.168.1.6:27017, Sunday, Aug 01,2021 04:20:53 [DHCP IP: (192.168.1.3)] to MAC address 00:17:88:71:2D:6C, Sunday, Aug 01,2021 02:28:32 [LAN access from remote] from 147.182.236.153:61953 to 192.168.1.6:27017, Sunday, Aug 01,2021 02:06:54 [LAN access from remote] from 192.241.220.208:51309 to 192.168.1.6:27017, Sunday, Aug 01,2021 01:36:07 [DHCP IP: (192.168.1.7)] to MAC address 88:63:DF:A0:81:7D, Sunday, Aug 01,2021 01:35:47 [Time synchronized with NTP server] Sunday, Aug 01,2021 01:11:51 [Internet connected] IP address: 136.24.12.212, Sunday, Aug 01,2021 01:11:51 [Time synchronized with NTP server] Sunday, Aug 01,2021 00:45:24 [Internet connected] IP address: 136.24.12.212, Sunday, Aug 01,2021 00:45:24 [DHCP IP: (192.168.1.10)] to MAC address E0:F5:C6:03:B9:3E, Saturday, Jul 31,2021 21:40:05 [DHCP IP: (192.168.1.8)] to MAC address 6C:94:F8:E7:13:46, Saturday, Jul 31,2021 21:05:51 [DHCP IP: (192.168.1.7)] to MAC address 88:63:DF:A0:81:7D, Saturday, Jul 31,2021 21:05:47 [Time synchronized with NTP server] Saturday, Jul 31,2021 20:44:31 [Internet connected] IP address: 136.24.12.212, Saturday, Jul 31,2021 20:44:31 [DHCP IP: (192.168.1.11)] to MAC address A2:0D:AD:60:01:58, Saturday, Jul 31,2021 20:14:51 [LAN access from remote] from 209.141.50.245:55083 to 192.168.1.6:3074, Saturday, Jul 31,2021 19:56:42 [LAN access from remote] from 185.34.107.129:3075 to 192.168.1.6:3074, Saturday, Jul 31,2021 19:53:15 [UPnP set event: Public_UPNP_C3] from source 192.168.1.6, Saturday, Jul 31,2021 19:53:13 [DHCP IP: (192.168.1.11)] to MAC address A2:0D:AD:60:01:58, Saturday, Jul 31,2021 19:23:09 [DHCP IP: (192.168.1.6)] to MAC address 18:C0:4D:2C:CA:AD, Saturday, Jul 31,2021 19:19:27 [DHCP IP: (192.168.1.12)] to MAC address C2:97:43:44:21:01, Saturday, Jul 31,2021 19:16:31 [DHCP IP: (192.168.1.4)] to MAC address A0:40:A0:74:30:6C, Saturday, Jul 31,2021 18:12:02 [LAN access from remote] from 167.248.133.31:64453 to 192.168.1.6:27017, Saturday, Jul 31,2021 17:35:59 [LAN access from remote] from 185.167.96.236:48355 to 192.168.1.6:27017, Saturday, Jul 31,2021 17:06:07 [DHCP IP: (192.168.1.12)] to MAC address C2:97:43:44:21:01, Saturday, Jul 31,2021 16:48:21 [LAN access from remote] from 222.211.112.254:5184 to 192.168.1.6:27015, Saturday, Jul 31,2021 16:46:39 [LAN access from remote] from 185.34.107.129:3075 to 192.168.1.6:3074, Saturday, Jul 31,2021 15:51:33 [UPnP set event: Public_UPNP_C3] from source 192.168.1.6, Saturday, Jul 31,2021 15:51:30 [DHCP IP: (192.168.1.11)] to MAC address A2:0D:AD:60:01:58, Saturday, Jul 31,2021 15:49:34 [DHCP IP: (192.168.1.6)] to MAC address 18:C0:4D:2C:CA:AD, Saturday, Jul 31,2021 15:48:26 [DHCP IP: (192.168.1.12)] to MAC address C2:97:43:44:21:01, Saturday, Jul 31,2021 15:47:28 [Time synchronized with NTP server] Saturday, Jul 31,2021 14:44:32 [Internet connected] IP address: 136.24.12.212, Saturday, Jul 31,2021 14:44:32 [DHCP IP: (192.168.1.3)] to MAC address 00:17:88:71:2D:6C, Saturday, Jul 31,2021 14:28:32 [DHCP IP: (192.168.1.11)] to MAC address A2:0D:AD:60:01:58, Saturday, Jul 31,2021 14:23:40 [DHCP IP: (192.168.1.12)] to MAC address C2:97:43:44:21:01, Saturday, Jul 31,2021 14:22:08 [DHCP IP: (192.168.1.6)] to MAC address 18:C0:4D:2C:CA:AD, Saturday, Jul 31,2021 11:58:25 [LAN access from remote] from 184.105.247.207:59921 to 192.168.1.6:27017, Saturday, Jul 31,2021 10:40:11 [DHCP IP: (192.168.1.10)] to MAC address E0:F5:C6:03:B9:3E, Saturday, Jul 31,2021 09:16:31 [LAN access from remote] from 185.191.34.90:47094 to 192.168.1.6:27004, Saturday, Jul 31,2021 09:14:30 [DHCP IP: (192.168.1.8)] to MAC address 6C:94:F8:E7:13:46, Saturday, Jul 31,2021 09:05:52 [DHCP IP: (192.168.1.7)] to MAC address 88:63:DF:A0:81:7D, Saturday, Jul 31,2021 09:05:50 [Time synchronized with NTP server] Saturday, Jul 31,2021 08:44:31 [Internet connected] IP address: 136.24.12.212, Saturday, Jul 31,2021 08:44:31 [LAN access from remote] from 35.204.231.15:52177 to 192.168.1.6:27017, Saturday, Jul 31,2021 08:02:48 [DHCP IP: (192.168.1.4)] to MAC address A0:40:A0:74:30:6C, Saturday, Jul 31,2021 06:11:29 [LAN access from remote] from 34.150.134.240:47189 to 192.168.1.6:27017, Saturday, Jul 31,2021 05:12:04 [LAN access from remote] from 192.241.209.176:50915 to 192.168.1.6:27017, Saturday, Jul 31,2021 04:51:19 [LAN access from remote] from 5.254.56.242:2321 to 192.168.1.6:27017, Saturday, Jul 31,2021 03:55:58 [LAN access from remote] from 161.35.228.130:47289 to 192.168.1.6:27017, Saturday, Jul 31,2021 03:28:57 [DHCP IP: (192.168.1.11)] to MAC address A2:0D:AD:60:01:58, Saturday, Jul 31,2021 02:46:28 [Internet connected] IP address: 136.24.12.212, Saturday, Jul 31,2021 02:44:39 [Time synchronized with NTP server] Saturday, Jul 31,2021 02:44:38 [Internet disconnected] Saturday, Jul 31,2021 02:44:37 [DHCP IP: (192.168.1.3)] to MAC address 00:17:88:71:2D:6C, Saturday, Jul 31,2021 02:28:32 [LAN access from remote] from 185.34.107.129:3075 to 192.168.1.6:3074, Friday, Jul 30,2021 23:15:38 [UPnP set event: Public_UPNP_C3] from source 192.168.1.6, Friday, Jul 30,2021 23:15:36 [LAN access from remote] from 185.34.107.128:3074 to 192.168.1.6:3074, Friday, Jul 30,2021 23:14:50 [DoS attack: IP Spoof] attack packets in last 20 sec from ip [192.168.1.27], Friday, Jul 30,2021 23:11:33 [LAN access from remote] from 69.88.156.77:30920 to 192.168.1.6:3074, Friday, Jul 30,2021 22:45:46 [LAN access from remote] from 14.1.112.177:38376 to 192.168.1.6:3478, Friday, Jul 30,2021 22:43:35 [LAN access from remote] from 73.92.231.166:3074 to 192.168.1.6:3074, Friday, Jul 30,2021 22:27:08 [LAN access from remote] from 73.92.231.166:3074 to 192.168.1.6:3074, Friday, Jul 30,2021 22:11:48 [LAN access from remote] from 185.191.34.246:47473 to 192.168.1.6:27004, Friday, Jul 30,2021 22:06:31 [LAN access from remote] from 69.88.156.77:30920 to 192.168.1.6:3074, Friday, Jul 30,2021 21:55:24 [LAN access from remote] from 47.155.77.158:3074 to 192.168.1.6:3074, Friday, Jul 30,2021 21:50:59 [LAN access from remote] from 185.34.107.129:3075 to 192.168.1.6:3074, Friday, Jul 30,2021 21:10:06 [UPnP set event: Public_UPNP_C3] from source 192.168.1.6, Friday, Jul 30,2021 21:10:03 [DHCP IP: (192.168.1.11)] to MAC address A2:0D:AD:60:01:58, Friday, Jul 30,2021 21:06:39 [DHCP IP: (192.168.1.10)] to MAC address E0:F5:C6:03:B9:3E, Friday, Jul 30,2021 21:06:29 [DHCP IP: (192.168.1.9)] to MAC address A2:0D:AD:60:01:58, Friday, Jul 30,2021 21:06:05 [Internet connected] IP address: 136.24.12.212, Friday, Jul 30,2021 21:05:55 [Time synchronized with NTP server] Friday, Jul 30,2021 21:05:55 [DHCP IP: (192.168.1.8)] to MAC address 6C:94:F8:E7:13:46, Friday, Jul 30,2021 21:05:54 [Internet disconnected] Friday, Jul 30,2021 21:05:53 [DHCP IP: (192.168.1.7)] to MAC address 88:63:DF:A0:81:7D, Friday, Jul 30,2021 21:05:52 [DHCP IP: (192.168.1.2)] to MAC address A2:0D:AD:60:01:58, Friday, Jul 30,2021 21:05:50 [DHCP IP: (192.168.1.5)] to MAC address 8C:85:90:C6:A8:82, Friday, Jul 30,2021 21:05:49 [Initialized, firmware version: V1.0.3.56_10.3.41] Friday, Jul 30,2021 21:05:48
- Netduma-FraserAug 01, 2021NetDuma PartnerIt's very hard to read like that, you can click the 3 line icon on the Logs panel and download the log. I also don't know at what point the issue happened for you, I can see you bolded internet disconnected but that would have been for all devices not just kicking you out of games