NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

bebo131's avatar
bebo131
Aspirant
Mar 14, 2021

XR300 Disconnects every 2 hours

My router XR300 keeps disconnecting/dropping me from any game that needs a constant connection like Call of Duty Modern warfare or Warzone every 2 hours consistently. I don't get dropped from every o...
Netduma-Fraser's avatar
Netduma-Fraser
NetDuma Partner
Jul 30, 2021
Did you try the steps from the guide I provided? Does the Geo-Filter show anything blocked/does it happen less with it disabled?
JPMLPS's avatar
JPMLPS
Aspirant
Aug 01, 2021

Yes, i've tried all the steps provided to the OP.

 

The building i live in has google fiber in each unit, so the router is plugged directly into a ethernet port in the wall. I decided last night to plug my PC directly into the port instead of using the router, and had no issues with lagging out for 4 hours. Could it be a faulty device? I've had it for over little than a year and a half, but its been doing this since day 1. I've just always dealt with it.

 

Thanks.

  • Netduma-Fraser's avatar
    Netduma-Fraser
    NetDuma Partner
    Aug 01, 2021
    If without the Geo-Filter enabled it still happens there isn't really anything that would be blocking the connection, can you take a look at the log when it happens and see if there is an entry please?
  • JPMLPS's avatar
    JPMLPS
    Aspirant
    Aug 01, 2021

    [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 10:39:09 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 10:38:38 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 10:38:02 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 10:37:40 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 10:37:08 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 10:36:46 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 10:36:36 [DHCP IP: (192.168.1.8)] to MAC address 6C:94:F8:E7:13:46, Sunday, Aug 01,2021 10:36:24 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 10:36:00 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 10:35:50 [LAN access from remote] from 185.34.107.129:3075 to 192.168.1.6:3074, Sunday, Aug 01,2021 10:31:38 [UPnP set event: Public_UPNP_C3] from source 192.168.1.6, Sunday, Aug 01,2021 10:31:35 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 10:17:50 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 10:17:40 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 10:17:08 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 10:16:36 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 10:16:04 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 10:15:32 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 10:15:00 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 10:14:28 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 10:13:56 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 10:13:24 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 10:12:52 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 10:12:20 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 10:11:48 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 10:11:16 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 10:10:44 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 10:10:12 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 10:09:40 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 10:09:08 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 10:08:36 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 10:08:04 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 10:07:32 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 10:07:00 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 10:06:28 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 10:05:56 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 10:05:24 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 10:04:52 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 10:04:20 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 10:03:48 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 10:03:16 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 10:02:44 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 10:02:12 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 10:01:40 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 10:01:08 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 10:00:36 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 10:00:04 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 09:59:32 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 09:59:00 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 09:58:30 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 09:58:20 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 09:58:06 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 09:57:45 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 09:57:13 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 09:56:41 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 09:56:09 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 09:55:37 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 09:55:05 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 09:54:33 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 09:54:01 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 09:53:29 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 09:52:57 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 09:52:25 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 09:51:53 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 09:51:21 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 09:51:00 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 09:50:49 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 09:50:15 [Admin login] from source 192.168.1.6, Sunday, Aug 01,2021 09:50:05 [DHCP IP: (192.168.1.10)] to MAC address E0:F5:C6:03:B9:3E, Sunday, Aug 01,2021 09:46:41 [DHCP IP: (192.168.1.6)] to MAC address 18:C0:4D:2C:CA:AD, Sunday, Aug 01,2021 09:45:26 [LAN access from remote] from 192.241.218.91:55275 to 192.168.1.6:27017, Sunday, Aug 01,2021 09:28:56 [DHCP IP: (192.168.1.8)] to MAC address 6C:94:F8:E7:13:46, Sunday, Aug 01,2021 09:05:49 [DHCP IP: (192.168.1.11)] to MAC address A2:0D:AD:60:01:58, Sunday, Aug 01,2021 08:15:28 [Time synchronized with NTP server] Sunday, Aug 01,2021 06:58:37 [Internet connected] IP address: 136.24.12.212, Sunday, Aug 01,2021 06:58:37 [LAN access from remote] from 162.142.125.94:54731 to 192.168.1.6:27015, Sunday, Aug 01,2021 06:19:34 [DHCP IP: (192.168.1.4)] to MAC address A0:40:A0:74:30:6C, Sunday, Aug 01,2021 06:12:36 [LAN access from remote] from 64.62.197.163:42324 to 192.168.1.6:27017, Sunday, Aug 01,2021 04:46:03 [LAN access from remote] from 106.75.98.89:58914 to 192.168.1.6:27017, Sunday, Aug 01,2021 04:20:53 [DHCP IP: (192.168.1.3)] to MAC address 00:17:88:71:2D:6C, Sunday, Aug 01,2021 02:28:32 [LAN access from remote] from 147.182.236.153:61953 to 192.168.1.6:27017, Sunday, Aug 01,2021 02:06:54 [LAN access from remote] from 192.241.220.208:51309 to 192.168.1.6:27017, Sunday, Aug 01,2021 01:36:07 [DHCP IP: (192.168.1.7)] to MAC address 88:63:DF:A0:81:7D, Sunday, Aug 01,2021 01:35:47 [Time synchronized with NTP server] Sunday, Aug 01,2021 01:11:51 [Internet connected] IP address: 136.24.12.212, Sunday, Aug 01,2021 01:11:51 [Time synchronized with NTP server] Sunday, Aug 01,2021 00:45:24 [Internet connected] IP address: 136.24.12.212, Sunday, Aug 01,2021 00:45:24 [DHCP IP: (192.168.1.10)] to MAC address E0:F5:C6:03:B9:3E, Saturday, Jul 31,2021 21:40:05 [DHCP IP: (192.168.1.8)] to MAC address 6C:94:F8:E7:13:46, Saturday, Jul 31,2021 21:05:51 [DHCP IP: (192.168.1.7)] to MAC address 88:63:DF:A0:81:7D, Saturday, Jul 31,2021 21:05:47 [Time synchronized with NTP server] Saturday, Jul 31,2021 20:44:31 [Internet connected] IP address: 136.24.12.212, Saturday, Jul 31,2021 20:44:31 [DHCP IP: (192.168.1.11)] to MAC address A2:0D:AD:60:01:58, Saturday, Jul 31,2021 20:14:51 [LAN access from remote] from 209.141.50.245:55083 to 192.168.1.6:3074, Saturday, Jul 31,2021 19:56:42 [LAN access from remote] from 185.34.107.129:3075 to 192.168.1.6:3074, Saturday, Jul 31,2021 19:53:15 [UPnP set event: Public_UPNP_C3] from source 192.168.1.6, Saturday, Jul 31,2021 19:53:13 [DHCP IP: (192.168.1.11)] to MAC address A2:0D:AD:60:01:58, Saturday, Jul 31,2021 19:23:09 [DHCP IP: (192.168.1.6)] to MAC address 18:C0:4D:2C:CA:AD, Saturday, Jul 31,2021 19:19:27 [DHCP IP: (192.168.1.12)] to MAC address C2:97:43:44:21:01, Saturday, Jul 31,2021 19:16:31 [DHCP IP: (192.168.1.4)] to MAC address A0:40:A0:74:30:6C, Saturday, Jul 31,2021 18:12:02 [LAN access from remote] from 167.248.133.31:64453 to 192.168.1.6:27017, Saturday, Jul 31,2021 17:35:59 [LAN access from remote] from 185.167.96.236:48355 to 192.168.1.6:27017, Saturday, Jul 31,2021 17:06:07 [DHCP IP: (192.168.1.12)] to MAC address C2:97:43:44:21:01, Saturday, Jul 31,2021 16:48:21 [LAN access from remote] from 222.211.112.254:5184 to 192.168.1.6:27015, Saturday, Jul 31,2021 16:46:39 [LAN access from remote] from 185.34.107.129:3075 to 192.168.1.6:3074, Saturday, Jul 31,2021 15:51:33 [UPnP set event: Public_UPNP_C3] from source 192.168.1.6, Saturday, Jul 31,2021 15:51:30 [DHCP IP: (192.168.1.11)] to MAC address A2:0D:AD:60:01:58, Saturday, Jul 31,2021 15:49:34 [DHCP IP: (192.168.1.6)] to MAC address 18:C0:4D:2C:CA:AD, Saturday, Jul 31,2021 15:48:26 [DHCP IP: (192.168.1.12)] to MAC address C2:97:43:44:21:01, Saturday, Jul 31,2021 15:47:28 [Time synchronized with NTP server] Saturday, Jul 31,2021 14:44:32 [Internet connected] IP address: 136.24.12.212, Saturday, Jul 31,2021 14:44:32 [DHCP IP: (192.168.1.3)] to MAC address 00:17:88:71:2D:6C, Saturday, Jul 31,2021 14:28:32 [DHCP IP: (192.168.1.11)] to MAC address A2:0D:AD:60:01:58, Saturday, Jul 31,2021 14:23:40 [DHCP IP: (192.168.1.12)] to MAC address C2:97:43:44:21:01, Saturday, Jul 31,2021 14:22:08 [DHCP IP: (192.168.1.6)] to MAC address 18:C0:4D:2C:CA:AD, Saturday, Jul 31,2021 11:58:25 [LAN access from remote] from 184.105.247.207:59921 to 192.168.1.6:27017, Saturday, Jul 31,2021 10:40:11 [DHCP IP: (192.168.1.10)] to MAC address E0:F5:C6:03:B9:3E, Saturday, Jul 31,2021 09:16:31 [LAN access from remote] from 185.191.34.90:47094 to 192.168.1.6:27004, Saturday, Jul 31,2021 09:14:30 [DHCP IP: (192.168.1.8)] to MAC address 6C:94:F8:E7:13:46, Saturday, Jul 31,2021 09:05:52 [DHCP IP: (192.168.1.7)] to MAC address 88:63:DF:A0:81:7D, Saturday, Jul 31,2021 09:05:50 [Time synchronized with NTP server] Saturday, Jul 31,2021 08:44:31 [Internet connected] IP address: 136.24.12.212, Saturday, Jul 31,2021 08:44:31 [LAN access from remote] from 35.204.231.15:52177 to 192.168.1.6:27017, Saturday, Jul 31,2021 08:02:48 [DHCP IP: (192.168.1.4)] to MAC address A0:40:A0:74:30:6C, Saturday, Jul 31,2021 06:11:29 [LAN access from remote] from 34.150.134.240:47189 to 192.168.1.6:27017, Saturday, Jul 31,2021 05:12:04 [LAN access from remote] from 192.241.209.176:50915 to 192.168.1.6:27017, Saturday, Jul 31,2021 04:51:19 [LAN access from remote] from 5.254.56.242:2321 to 192.168.1.6:27017, Saturday, Jul 31,2021 03:55:58 [LAN access from remote] from 161.35.228.130:47289 to 192.168.1.6:27017, Saturday, Jul 31,2021 03:28:57 [DHCP IP: (192.168.1.11)] to MAC address A2:0D:AD:60:01:58, Saturday, Jul 31,2021 02:46:28 [Internet connected] IP address: 136.24.12.212, Saturday, Jul 31,2021 02:44:39 [Time synchronized with NTP server] Saturday, Jul 31,2021 02:44:38 [Internet disconnected] Saturday, Jul 31,2021 02:44:37 [DHCP IP: (192.168.1.3)] to MAC address 00:17:88:71:2D:6C, Saturday, Jul 31,2021 02:28:32 [LAN access from remote] from 185.34.107.129:3075 to 192.168.1.6:3074, Friday, Jul 30,2021 23:15:38 [UPnP set event: Public_UPNP_C3] from source 192.168.1.6, Friday, Jul 30,2021 23:15:36 [LAN access from remote] from 185.34.107.128:3074 to 192.168.1.6:3074, Friday, Jul 30,2021 23:14:50 [DoS attack: IP Spoof] attack packets in last 20 sec from ip [192.168.1.27], Friday, Jul 30,2021 23:11:33 [LAN access from remote] from 69.88.156.77:30920 to 192.168.1.6:3074, Friday, Jul 30,2021 22:45:46 [LAN access from remote] from 14.1.112.177:38376 to 192.168.1.6:3478, Friday, Jul 30,2021 22:43:35 [LAN access from remote] from 73.92.231.166:3074 to 192.168.1.6:3074, Friday, Jul 30,2021 22:27:08 [LAN access from remote] from 73.92.231.166:3074 to 192.168.1.6:3074, Friday, Jul 30,2021 22:11:48 [LAN access from remote] from 185.191.34.246:47473 to 192.168.1.6:27004, Friday, Jul 30,2021 22:06:31 [LAN access from remote] from 69.88.156.77:30920 to 192.168.1.6:3074, Friday, Jul 30,2021 21:55:24 [LAN access from remote] from 47.155.77.158:3074 to 192.168.1.6:3074, Friday, Jul 30,2021 21:50:59 [LAN access from remote] from 185.34.107.129:3075 to 192.168.1.6:3074, Friday, Jul 30,2021 21:10:06 [UPnP set event: Public_UPNP_C3] from source 192.168.1.6, Friday, Jul 30,2021 21:10:03 [DHCP IP: (192.168.1.11)] to MAC address A2:0D:AD:60:01:58, Friday, Jul 30,2021 21:06:39 [DHCP IP: (192.168.1.10)] to MAC address E0:F5:C6:03:B9:3E, Friday, Jul 30,2021 21:06:29 [DHCP IP: (192.168.1.9)] to MAC address A2:0D:AD:60:01:58, Friday, Jul 30,2021 21:06:05 [Internet connected] IP address: 136.24.12.212, Friday, Jul 30,2021 21:05:55 [Time synchronized with NTP server] Friday, Jul 30,2021 21:05:55 [DHCP IP: (192.168.1.8)] to MAC address 6C:94:F8:E7:13:46, Friday, Jul 30,2021 21:05:54 [Internet disconnected] Friday, Jul 30,2021 21:05:53 [DHCP IP: (192.168.1.7)] to MAC address 88:63:DF:A0:81:7D, Friday, Jul 30,2021 21:05:52 [DHCP IP: (192.168.1.2)] to MAC address A2:0D:AD:60:01:58, Friday, Jul 30,2021 21:05:50 [DHCP IP: (192.168.1.5)] to MAC address 8C:85:90:C6:A8:82, Friday, Jul 30,2021 21:05:49 [Initialized, firmware version: V1.0.3.56_10.3.41] Friday, Jul 30,2021 21:05:48

  • Netduma-Fraser's avatar
    Netduma-Fraser
    NetDuma Partner
    Aug 01, 2021
    It's very hard to read like that, you can click the 3 line icon on the Logs panel and download the log. I also don't know at what point the issue happened for you, I can see you bolded internet disconnected but that would have been for all devices not just kicking you out of games