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Forum Discussion
DevilsBlubber
May 29, 2023Guide
XR300 Nighthawk throttling speeds
Hello, the past few months I have been having issues with my Nighthawk xr300. Seemingly at random my wifi and ethernet connection speeds will drop from 350mbps to 70-100mbps. Last time I was able to ...
- May 31, 2023
Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.Has a factory reset and setup from scratch been performed since last FW update? A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch with a wired PC and web browser. Recommend setting the default DHCP IP address pool range to the following after applying and a factory reset: 192.168.#.100 to 192.168.#.200.
https://kb.netgear.com/24089/How-do-I-specify-the-pool-of-IP-addresses-assigned-by-my-Nighthawk-routerBe sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
DevilsBlubber
May 30, 2023Guide
The XR300 is connected to my ISP modem Model: TM1602A. My computer is connected through ethernet to the XR300, and both my ethernet connection and wifi running off the XR300 seems to be throttled to 100mbps. If I directly connect my PC to the ISP modem there are no issues.
FURRYe38
May 31, 2023Guru - Experienced User
Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.
Has a factory reset and setup from scratch been performed since last FW update? A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch with a wired PC and web browser. Recommend setting the default DHCP IP address pool range to the following after applying and a factory reset: 192.168.#.100 to 192.168.#.200.
https://kb.netgear.com/24089/How-do-I-specify-the-pool-of-IP-addresses-assigned-by-my-Nighthawk-router
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
- DevilsBlubberMay 31, 2023Guide
Thank you, seems like doing everything at once worked. My speeds are back to normal, the only issue is I seem to have developed another problem. When I access sites for the first time I get "This site can't be reached... DNS address could not be found. Diagnosing the problem... DNS_PROBE_POSSIBLE" Read online that this could be due to the router as well. The website loads fine if I reload the page, just wanted to know if this was an issue worth fixing or not. Thanks again.
- Netduma-FraserJun 01, 2023NetDuma PartnerTry changing the DNS on the router itself, perhaps to 1.1.1.1 & 1.0.0.1 and see if that resolves it
- DevilsBlubberJun 02, 2023Guide
That seems to have fixed it, thank you so much again.