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Forum Discussion
cade841
Nov 14, 2020Aspirant
XR300 Not connecting internet through phones
I just installed my XR300 and got it up and running and working with my laptop, But When I try to connect any smart phones thorugh it All I get is connected without internet. Need Help figuring out...
- Nov 20, 2020Must be the XR is better at handling the devices in router mode, glad it's working!
Netduma-Fraser
Nov 14, 2020NetDuma Partner
Are the phones old or new or a mix? Does it happen on 2.4 & 5GHz?
cade841
Nov 14, 2020Aspirant
It is on both an Note 20 Ultra and a galaxy s9 and it is both 2.4g and 5g frequency.
It just kicked my laptop off and would not connect to the internet untill I reset the router and it was fine again.
- plemansNov 14, 2020Guru - Experienced User
What modem/gateway do you have it connected to?
- cade841Nov 14, 2020AspirantThe router it is connected to is an Att 5268ac (fxn)
- plemansNov 14, 2020Guru - Experienced User
did you put the ATT device in pass through/ modem only mode?
Otherwise you're in a double nat.
https://kb.netgear.com/30186/What-is-Double-NAT
You can also put the XR300 in ap (access point) mode but then you'd loose out on the benefits of the XR300 purpose.