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Forum Discussion
cade841
Nov 14, 2020Aspirant
XR300 Not connecting internet through phones
I just installed my XR300 and got it up and running and working with my laptop, But When I try to connect any smart phones thorugh it All I get is connected without internet. Need Help figuring out...
- Nov 20, 2020Must be the XR is better at handling the devices in router mode, glad it's working!
cade841
Nov 14, 2020Aspirant
It is on both an Note 20 Ultra and a galaxy s9 and it is both 2.4g and 5g frequency.
It just kicked my laptop off and would not connect to the internet untill I reset the router and it was fine again.
plemans
Nov 14, 2020Guru - Experienced User
What modem/gateway do you have it connected to?
- cade841Nov 14, 2020AspirantThe router it is connected to is an Att 5268ac (fxn)
- plemansNov 14, 2020Guru - Experienced User
did you put the ATT device in pass through/ modem only mode?
Otherwise you're in a double nat.
https://kb.netgear.com/30186/What-is-Double-NAT
You can also put the XR300 in ap (access point) mode but then you'd loose out on the benefits of the XR300 purpose.
- cade841Nov 14, 2020AspirantThe att router is currently set up as a nat with the xr300 in access point mode. Since I just set it up today. I want to put it in pass through but if I can keep my devices connected with internet I don't want to shut off my working wifi router.