NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
cade841
Nov 14, 2020Aspirant
XR300 Not connecting internet through phones
I just installed my XR300 and got it up and running and working with my laptop, But When I try to connect any smart phones thorugh it All I get is connected without internet. Need Help figuring out...
- Nov 20, 2020Must be the XR is better at handling the devices in router mode, glad it's working!
Netduma-Fraser
Nov 15, 2020NetDuma Partner
If the XR is in AP mode then the ATT router is handing out the IP addresses to those devices not the XR. Do they show as connected to the ATT?
cade841
Nov 15, 2020Aspirant
Yes. I can connect them to the att router with no problem and it is solid without interruption.
- Netduma-FraserNov 15, 2020NetDuma PartnerI mean because the XR is in AP mode the XR does not have any impact on the devices other than passing the connection on from the ATT. Therefore devices when connected to the AP should appear as though they are connected to the ATT when you access that interface, is that the case?
- cade841Nov 15, 2020AspirantI agree but it won't pass the service through. It works off and on with my laptop now but I have to reset the router. The service light will stay lit white but my devices will say there is no internet connection until I reset the xr router while the att router will work fine.
- Netduma-FraserNov 15, 2020NetDuma PartnerIf you have the XR so it isn't in AP mode do you still get this issue?
- cade841Nov 20, 2020Aspirant
I just switched it off of ap mode yesterday and it seems to work fine now. Thank you.
I have no idea why It would do that?
- Netduma-FraserNov 20, 2020NetDuma PartnerMust be the XR is better at handling the devices in router mode, glad it's working!