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Forum Discussion
TaZ4444
Feb 26, 2020Guide
XR300 Poor Speeds
Hi, I've read quite a few "slow speed" threads on here, and tried some of the various tips that were suggested in them but none seem to make a difference. In the other threads I saw a lot of people a...
- Feb 26, 2020In Internet Setup change the MAC address of the router to the MAC address of your previous router. Also did you disable QoS from the Anti-Bufferbloat menu where you enter your speeds in? I wasn't sure if that was what you were referring to.
TaZ4444
Feb 26, 2020Guide
OK so here goes.
1. Factory reset XR300 - no change <25 on PC (wired)
2. Rolled back firmware on XR300 - no change <25 on PC (wired)
3. Disabled Qos again (the box underneath where you specify your expected speeds, so everything disabled) - no change <25 on PC (wired)
4. Changed the MAC address to that of the ISP router - helped, a lot actually but still not at the speeds I was getting with the ISP router 60-80mbps
I then tried steps 1-3 again, but each time putting in the MAC address of ISP router, and each time was the same 60-80.
When I check internet speed in the nighthawk app on my phone it is continually saying 110-130 (which is what my ISP said I would expect to get) - am I right in thinking the nighthawk app is testing the speed from modem>router, and not what my device (phone in this case) is getting? If so then this solidifies my thoughts that my ISP modem is providing the correct speeds but then the XR300 is bottlenecking it for some reason.
At least with the MAC address change putting it up to 80 makes the internet usable again and I can play a few not-too-competetive games but still I would like to get back to my 130 that I was getting with my ISP router. I may just send this back and stick with ISP router. I wasn't having any issues with my PC wired speeds, I only got the nighthawk to make the wifi in the house better, but I could just get an AP/repeater instead.
Haven't tried the earlier suggestions of modem>PC and modem>XR300>PC (without switch) because even if they make a difference, the way I have my network setup that wouldn't work for me. And as previously said, with my current setup straight switchin the XR300 for my ISP router puts me back at full speed.
Thanks for all advice so far, and thanks in advance for any more things to try.
Netduma-Fraser
Feb 27, 2020NetDuma Partner
The changing of the MAC address causing the speeds to rise would indicate to me that it does still need time to sync but weird that full speeds weren't restored. Is the router using PPPoE/IPv6 or VLAN at all? Have you tried speed tests with all the LAN ports? The speeds are still slower even when using 5GHz compared to 2.4GHz?
- TaZ4444Feb 27, 2020Guide
Hi Fraser, I'll be honest I haven't done any speed tests on my phone (wifi) as I've only really been concerned about my PC, all other devices can have 10mbps for all I care LUL but I will check if there is any difference between 2.4 & 5ghz.
I have only used port 1 on the XR300 but will try the others to rule that out and report back.
As for settling, lets hope that's what it is as all the reviews said this was a good buy and I was excited for new tech. I'll give it another few days (with the now correct MAC address) and see what happens if using ports 2-4 doesn't change anything.
- TaZ4444Feb 27, 2020GuideUpdate: since my last post I haven't changed and settings and ice just woken up and done a speed test (on my phone, 2.4 WiFi) and got 111 so fingers crossed it was just a case of "settling" I'm still in bed so will check the pc out in a bit. But thought I'd post quick before any more suggestions came in as seems like it might be ok now.
If it was just a settling issue then hopefully I can turn QoS back on as seems a bit pointless having this router and not being able to use that feature. Will report back if speeds stay after turning stuff back on.
Thanks again Fraser for the mac address tip, I've a feeling that rushed along the settling - Netduma-FraserFeb 27, 2020NetDuma PartnerThat's great news! Fingers crossed it stays that way. Absolutely use QoS once you've confirmed the speeds are back.
- TaZ4444Feb 28, 2020Guide
OK so I've turned QoS back on, and speeds are still full and as expected. So I think it was a case of setting the MAC address to that of my ISP router, and waiting for it to settle/sync.
Thanks everyone for their suggestions & help. Very much appreciated :D