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Forum Discussion
ramsamant
Feb 14, 2024Aspirant
XR450 - Upload causes firmware to crash
Hi, I have a XR450 which crashes when I try to upload large quantity of files and/or a large file to OneDrive. This is consistent behaviour and I had to move to another room's access point which is a...
plemans
Feb 14, 2024Guru - Experienced User
How longs has it been going on?
Did you try a factory reset and reinstall (without using a backup)?
When you say crashed, does it cause it to reboot?
Are you uploading over wireless or over a wired connection?
- ramsamantFeb 14, 2024Aspirant
Hello, I have this problem for the past week or so, since I been trying to move my content from one laptop to another via one drive (only option for me since it is a work laptop). I got it sorted out by using a different router in my living room but still want to try to get to a stable version of FW for this XR450. I did not reset my router and have not tinkered with any of its settings or throttling etc other than putting it into AP mode.
When I say crashed, it takes out the router functionality completely, no device can connect to the SSID and a wired NVR connected to it also becomes inaccessible. I have to power cycle it for it to work again. the router homepage also becomes inaccessible.
Uploading is over wireless.
- plemansFeb 14, 2024Guru - Experienced User
I've seen large uploads over 5ghz cause issues on other routers but not on the XR series. Curious.
Glad you got it taken care of but still a curiosity. If you run into again, I'd try re-installing the firmware to the router and doing a factory set.
- FURRYe38Feb 14, 2024Guru - Experienced User
Does same thing happen if you upload over a wired/ethernet connection?
- ramsamantFeb 14, 2024Aspirant
I did not try the wired connection as it is a bit of a bother due to the height of the router in my room. Have kept it away from my cats.