NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
XxMitakxX
Dec 10, 2019Follower
XR450 Intenet problem
I just got a new XR450 Gaming Router and I connected it to the internet at my home via cabel. I can connect to it via wifi or ethernet but the devices don't have internet (Connected - No Internet). T...
FURRYe38
Dec 10, 2019Guru - Experienced User
What is the Mfr and model# of the ISP modem the NG router is connected too?
Be sure to power OFF the ISP modem for 30 seconds, then power it back ON.
FYI if you have a Modem Combo Unit:
This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the NG router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the NG router gets from the modem.
XxMitakxX wrote:I just got a new XR450 Gaming Router and I connected it to the internet at my home via cabel. I can connect to it via wifi or ethernet but the devices don't have internet (Connected - No Internet). The Internet LED is blinking red but nothing I found has info on what that means.
Please help, I'm trying to setup the Router.
Netduma-Fraser
Dec 10, 2019NetDuma Partner
Just a quick check, have you tried to access the interface to go through the setup wizard? If not you will not get internet until you do this.