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Forum Discussion
LorrieG
Jul 22, 2021Guide
XR450 Internet LED blinking white
We've had our Nighthawk XR450 since May 2020 and it has worked well. We have recently had issues with Netflix (basically informed us that download speeds were too slow) and Apple devices continually ...
Netduma-Fraser
Jul 22, 2021NetDuma Partner
I'd first suggest you change the ethernet cable between the XR and the modem and see if that resolves it
LorrieG
Jul 22, 2021Guide
So sorry. I failed to mention that I already changed that cable and nothing changed. Any other suggestions?
- Netduma-FraserJul 22, 2021NetDuma PartnerAre you actually noticing the connection going down/being disconnected or does it just appear to be the LED going out?
- LorrieGJul 22, 2021Guide
It definitely was disconnected the other night while watching Netflix via a Roka. Other times, like on my iPad or iPhone, I get the spinning thing for long periods of time.
- plemansJul 22, 2021Guru - Experienced User
what actual modem is it?
- LorrieGJul 22, 2021Guide
Cisco DPC3008 - provided by our cable company
- Netduma-FraserJul 22, 2021NetDuma PartnerWhen the disconnect occurs do you still have access to the interface? If so can you get a copy of the log file please when it happens?