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Forum Discussion
Toolguns
Sep 01, 2019Aspirant
XR450 Nighthawk - Slower speeds than my default Spectrum Modem?
I'm having issues with internet speeds using my new XR450 Nighthawk Router and would like some help in figuring out what is happening. 1. First time I installed it and configured through DUMAS,...
- Sep 17, 2019Even more so I think this is due to your PC ethernet adapter, I'd even suggest perhaps replacing this (if possible) or finding a 1gps USB to ethernet adapter and testing with that (could take back for refund if it doesn't work) and see if that is the cause. The only device this is happening on is that one so that is where I would look first. You can get higher than you pay for sometimes, depends on the demand in the area usually. Yes possible their modem locked speeds down as well.
Toolguns
Sep 02, 2019Aspirant
Hi Alex,
I do not have an ethernet switch handy...
I don't know what you mean by connected to upstream, i just did the same as my last router and plugged modem into the internet ethernet on the xr450. I see a lot of posts of this similar issue, not sure what to do next.
FURRYe38
Sep 02, 2019Guru - Experienced User
What Firmware is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
My XR450 is working and getting to spec speed on a 200/10 cable connection. C7800 modem in bridge mode.
- ToolgunsSep 02, 2019Aspirant
Firmware version XR450 V2.3.2.56
Modem shows: "Hitron Technologies" Model# E31N2V1
I talked to a Spectrum "Internet Specialist" and he says my modem should go into Bridge mode automatically when plugging in the router.
Testing using Megapath Speed Test Plus:
I'm getting acceptable ping/jitter latency scores when plugged in through modem only...
When using the XR450 My tests are very strange(I'm in LA area), LA Servers when testing speed using the router I get crazy amounts of Jitter sometimes 100ms and 80-100 ping? The funny thing is I change over to San Jose and Phoenix servers tests and the Jitter is better, ping is better, but the download speeds are still terrible compared to my modem. On the other hand, no issues when using the Modem... None of these issues exist when I test through my Spectrum modem, only when using the router.
I can totally feel and tell the difference in gaming too (regarding the above on Modem vs Router configuration)I really don't want to RMA unit if I don't have to, Newegg.com doesn't want to accept the Division 2(game code) and will make me keep it even though I haven't redeemed the code, so instead of me getting my full refund, they will keep $60.00 of it + restock/shipping... I have about 27 days to get this figured out, otherwise I do need to go ahead with the Return.
Any suggestions?
- Netduma_AlexSep 03, 2019NetDuma Partner
Have you ticked Disable QoS in the anti-bufferbloat side menu? This might be interfering with the test. Also make sure that every device is removed from the Geo-Filter.
- ToolgunsSep 04, 2019Aspirant
Yes I have ticked the disable QOS in the anti-blufferbloat side menu.
So an update on my findings, I did a hard reboot of the router and re-did the whole install process through routerlogin.net...
Since then, I have once again gone back to 120GBPS Download on WIFI only and on wired I still only remaining at 60GPBS.I find it VERY curious that this is exactly half of my speed that the router detected when DUMAOS did initial test of my download speeds to determine my internet speeds, it was showing me 120GBPS Download estimated results...
By default, on the "Bandwith Allocation" the DUMAOS browser was automatically setup to 50/50% split between my Desktop(Ethernet) and my Cell phone (WIFI)....
The problem, even when I adjust settings in Bandwith Allocation to full 100% download speeds dedicated to my Desktop, I'm still only seeing 60GPBS to my Desktop... To add to this, I'll update my allocation to 0% for my Cell Phone and it still giving full download speeds of 120GBPS to my Cell Phone via Wifi...(Isn't that supposed to technically kill off the internet download speeds to my Cell Phone?)So I don't know what the problem is, comminucation errors between the XR450 and DUMAOS?
So, my questions is... is my "Bandwith Allocation" broken on my router OR is this just buggy software? It's too much coincidence that my download speeds are exactly 60GBPS on my desktop (exactly 50% of my actual speeds).
What to try next?