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Forum Discussion
XR500 - 250mbs - is speedtesting at 100mbs? why?
Hi Guys, I Own an XR500 nighthawk router. updated with latest firmware. I've recently been having 100mbs/40 with my isp. No issues. Upgraded to the 250mbs/100, and the weird thing is isp is sayi...
have you tried either factory resetting the XR500 or running through the setup process again? Or, have you gone to QOS and manually inputted your expected bandwidth?
Hi Mitch - could you try Big Dog's suggestions. I would ultimately recommend a factory reset just to start everything over again.
Also just double check if you're connecting via a wired Ethernet you're using CAT 5e cable or Cat6 cable - if you are on a CAT5 cable it is limited to 100mbps. The simplest way to check this is look at the LED lights on the router. If it's flashing orange on any of the port LEDs then it's limited to 100mbps.
- Hi Guys.
Thanks for the help.
I'm definitely using cat5e cable. (Checked lights and all cables)
I didnt manually enter the speed. It was done through running the setup again.
After posting here. My ISP had a ticket lodged with nbn and they left a message saying it was fixed / however stated that they did nothing and its working fine.
I powercycled both the modem and router...
And it appears to be 230mbs speed. When connected by ethernet. However if i have it connected via wifi it is still around 110mbs.
^laptop 110
^samsung s8 about 160mbs.
Is this drop off in speed normal? / if 230-250mbs is coming through router... shouldnt wifi still boast the same?
Laptop is a brand new dell g7. I would of thought this would perform better than an s8 as well...
Is there some sort of windows 10 limiting functions on a network.. or some sort of setting in router?
I have also tried disabling qos.... no difference.
Qos is enabled again.
Any thoughts?- *added info.
I reset the modem under administration. But did not do factory reset... if thats different?