NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
shauno100
Feb 10, 2019Tutor
XR500 - 5Ghz WiFi + Guest WiFi Anomalies
Before i start i will confirm i have factory reset the router and manually set my settings. I am also using the latest 2.3.2.40 firmware.
Basically i'm having this weird behaviour with the 5Ghz...
FURRYe38
Feb 11, 2019Guru - Experienced User
I would file a support ticket here and let them know what your seeing with both routers:
https://www.netgear.com/mynetgear/registration/login.aspx
- Netduma-FraserFeb 12, 2019NetDuma PartnerIf you use a laptop to do the same behaviour do you see the same issue or is it exclusive to your phone?
- shauno100Feb 12, 2019Tutor
Hi,
Yeah i tried my laptop and it works fine, i can switch between networks straight away without issue. All good i can live with it - it's not like the wifi drops out once i'm connected. Thanks for the reply anyway.
- Netduma-FraserFeb 13, 2019NetDuma PartnerSounds like your phone might have a slow refresh on the WiFi list then in that case. Okay let us know if you have any other questions!