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Forum Discussion
Mistform
Oct 16, 2020Tutor
XR500 - At least once a day I get disconnected. I've tried everything.
XR500 V2.3.2.104-DumaOS3.0-Beta <--- Tried this because I've tried everything else. Windows 10 Wired to PC Spectrum Internet So a few weeks back I started to do more gaming on my PC ...
Netduma-Fraser
Oct 17, 2020NetDuma Partner
Are you using a Spectrum router or pure modem? Are any devices connected to the Spectrum device or is everything connected to the XR?
Mistform
Oct 17, 2020Tutor
My spectrum has the modem and router as individual devices. I replaced their router with the XR500 due to the wifi strength. The only thing I have wired to the XR500 is my PC and my HUE Bridge. Everything is connected to wifi on the XR500. The spectrum modem is solely plugged into the XR500.
- Netduma-FraserOct 17, 2020NetDuma PartnerCould you ask Spectrum how long the lease is? - I expect it is once every 24 hours or so, could you ask them to extend it to a week and see if that resolves it please?
- MistformOct 17, 2020Tutor
I will contact them today with that. Once they do, ill reply with any updated results.
- MistformOct 24, 2020Tutor
So I just wanted to post an update (not sure if a verified fix thus far), but as of last Sunday (10-18-2020) I have yet to recieve a single disconnect like I had prior. The solution was to completely disable the IPv6 internet option on the router. I also noticed a small gain in latency during gaming as well. So I'm unsure if the IPv6 settings has issues or what, but I've had a stable connection for almost 6 days straight.