NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
XR500 - Brick
Hi, all ! Not long ago when I returned home, I found that my router was not working. The power button is constantly red. The reset button didn't help.When connected to the LAN port, the correspon...
Just to clarify, once you get it working a reboot makes it broken again? When you get it working could you try a factory reset and see if that helps at all?
When indicator is blinking white, button RESET don’t effectively. Nothing is happening. Now I'm leaning towards the fact that the problem is in the hardware.
- The TFTP method can be tricky to get working as the timing is important, you've mentioned programs for TFTP there, did you use TFTP via Command Prompt that is what I have used before.
- 1. Using the tftpd64 and TFTP2exe programs when the router restarts with the RESET button clamped, the firmware is visually loaded. But there is no effect. If the timings were not correct, TFTP gave an error. Correct me if it’s not. 2. Windows TFTP client gives an error - it is not possible to download the file " firmware name” 3. If need I can create foto/video.
- That's fine, I would recommend you contact Netgear directly here: http://support.netgear.com/ in order to get a replacement or contact the retailer you purchased from as it sounds as though the router is faulty.