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Forum Discussion

lpirro's avatar
lpirro
Aspirant
Jul 02, 2022

XR500 - Connection Drops caused possibily by DHCP

I'm having a hard time with my XR500. I'm on the latest firmware V2.3.2.134 - I also performed a factory reset and I have constant connection drops. I think that the cause could be DHCP.

 

See the log

 

[DumaOS] DHCP lease change., Saturday, July 02, 2022 10:37:19
[DumaOS] DHCP new event., Saturday, July 02, 2022 10:37:19
[DumaOS] DHCP lease change., Saturday, July 02, 2022 10:36:27
[DumaOS] DHCP new event., Saturday, July 02, 2022 10:36:27
[DumaOS] DHCP lease change., Saturday, July 02, 2022 10:36:20
[DumaOS] DHCP new event., Saturday, July 02, 2022 10:36:20
[DumaOS] DHCP lease change., Saturday, July 02, 2022 10:35:56
[DumaOS] DHCP new event., Saturday, July 02, 2022 10:35:56
[DumaOS] DHCP lease change., Saturday, July 02, 2022 10:33:36
[DumaOS] DHCP new event., Saturday, July 02, 2022 10:33:36
[DumaOS] DHCP lease change., Saturday, July 02, 2022 10:32:51
[DumaOS] DHCP new event., Saturday, July 02, 2022 10:32:51
[DumaOS] DHCP lease change., Saturday, July 02, 2022 10:31:59
[DumaOS] DHCP new event., Saturday, July 02, 2022 10:31:59

 

how I can fix this? I cannot basically play any games and most important I cannot work with this router anymore.

 

Thanks for your support

5 Replies

  • Netduma-Fraser's avatar
    Netduma-Fraser
    NetDuma Partner
    Jul 02, 2022
    In LAN Settings, set the DHCP range to start at .50, then assign reserved IP addresses to devices between .2 & .49 so they're out of the DHCP range, apply, reboot from the interface, wait 2 minutes and see if that stops the disconnects.
    • lpirro's avatar
      lpirro
      Aspirant
      Jul 02, 2022

      Thanks for your quick reply!

       

      Do you mean setting the IP address manually in the router or on the PC/Device?

       

       

      Anyway, I have around 50 devices connected to my house, and it would be crazy setting manually the IP config on all of them. 

       

      This seems like a workaround and not an actual fix, I'm not expecting this quality on a high-end router like this.

       

      Thanks

      • Netduma-Fraser's avatar
        Netduma-Fraser
        NetDuma Partner
        Jul 02, 2022
        On the router itself, you could just do it for the devices you notice it occur on for the moment. The latest update has fixed it for most people so NG will need to take a closer look at it but yes that is a workaround and no other known solutions than that at present