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Forum Discussion
XR500 - Constant reboots despite resetting the router multiple times
Same here, constant reboots despite resetting the router multiple times, flashing a older FW doesn't change anything. Most of my panels options in the router won't load and give a error not available...
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
Be sure to set a new DHCP IP address range of .100 to .200 as well from the default range.
Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.
Has a factory reset and setup from scratch been performed since last FW update? A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch.
I would power OFF the ISP modem for 1 minute. Factory reset the router and power it off. Power ON the ISP modem and let it sync. Then power ON the router and walk thru the setup wizard again using a wired PC and a web browser. Be sure to set a new DHCP IP address range of .100 to .200 as well from the default range.
Press the back reset button for 15 seconds then release.