XR500 - HomeKit issues

Hi Fraser,

So, I need both to make it all work. The Lutron Caseta Smart Hub is the only smart hub that talks to the lights that I have in my home. The way HomeKit works is on a local level, unless you have an AppleTV or a iPad configured to be a hub for remote access. This means, that when I am connected to the WiFi on my home network, my iPhone is trying to communicate directly with the Lutron Caseta Smart Hub to control the lights from the Apple Home app. When I turn off the WiFi in my iPhone and I use the same Apple Home app, my phone communicates through the AppleTV to the Lutron Caseta Smart Hub and it all works just fine.

Since the AppleTV is connected through ethernet and not WiFi on the network when everything works, I think that there is something going on with the connection from the WiFi to the ethernet ports in the XR500. Maybe not all of the packets are being transferred between interfaces? I’m unsure.

I have not contacted the phone support yet. This is a extremely technical problem that I didn’t want to try to explain over the phone to someone. Jason N from Netgear PMed me and I have provided contact info to him to help get to the bottom of this. Please let me know if there is anything I can provide you to help you out if you want to look into it further. Thanks for your help!