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Forum Discussion
kelton312
Sep 14, 2018Star
XR500 - Hue Bridge and Shield Built-in Chrome Cast Wired Issues
Hi all, I am having some weird problems with my new XR500.
Scenario: I have an nvidia shield connected via ethernet to the router. I am not able to cast to this device via the built in chromecast,...
Myiasis
Sep 18, 2018Star
It is the wireless that is causing the issues, whatever those might be.
Found an app for Windows that supposedly syncs your lights to music or something -- didn't care what it did, just wanted to see if it would connect to the bridge. My main computer is connected via wireless due to the distance to the only fiber port in my apartment. Using this app, failed just like all the other times on Android phone and iPad.
I went out and bought a USB-ethernet adapter. Installed the same software on my surface tablet (windows 10 again), used the adapter to plug it directly into the router. It connected to the bridge without any trouble.
Tried using the usb/ethernet adapter on my phone (never tried to plug a phone directly into ethernet), worked through, phone showed it was using the ethernet connection. Tried the Hue setup application on the phone, with the phone hard wired, and it connected to the bridge without any trouble.
Netduma-Fraser
Sep 19, 2018NetDuma Partner
Okay that's an interesting on, make sure you've got these done: Smart Connect disabled
Advanced Settings > Advanced Wireless > Disable Beamforming and MU-MIMO, ensure HT160 is disabled also.
If that doesn't work let me know and I'll have one more suggestion which I can PM to you.
Advanced Settings > Advanced Wireless > Disable Beamforming and MU-MIMO, ensure HT160 is disabled also.
If that doesn't work let me know and I'll have one more suggestion which I can PM to you.
- MyiasisSep 19, 2018Star
Looking at my settings, HT160 is disabled, but I do have those other two options enabled. I will be out all day, but I'll try your suggestions later tonight Fraser. Appreciate your troubleshooting help.