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Forum Discussion
kelton312
Sep 14, 2018Star
XR500 - Hue Bridge and Shield Built-in Chrome Cast Wired Issues
Hi all, I am having some weird problems with my new XR500.
Scenario: I have an nvidia shield connected via ethernet to the router. I am not able to cast to this device via the built in chromecast,...
HueExpert
Nov 06, 2018Initiate
There is a "feature" called “Port Separation”,“AP isolation” or “Isolation enable” in some routers. It disallows WiFI to access devices connected to the Ethernet (little bit like a VLAN). It sounds like this router has this feature enabled, not sure it can be disabled somewhere..
The app has various mechanisms to discover the bridge (mDNS, network scan, cloud look-up). The reason the bridge is found can be due to IGMP proxying or cloud look-up.
When the button is pressed, the app starts polling the bridge while trying to create a user-account. The fact that this fails indicates that the app cannot connect to the bridge.
If someone from Netgear likes to do some troubleshooting, feel free to contact me.