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Forum Discussion
XR500 - I gve up :(
well, I've had the XR500 for almost a year now, and I think it's time to give up The random factory resets have started again. Twice in 2 days. I'm not sure what else to do, there have been no...
Netgear haven't given up on the XR500, on any of the Nighthawk Pro Gaming series of routers. DumaOS 3.0 will be coming this year and it will be a massive upgrade.
do you know when?
and is it likely to resolve the weird issues i've been having?
(random factory resets, sometimes unable to boot properly with the ethernet cables plugged in aong others)
incidentally, i've had another factory reset since posting this
I can't say when it will be coming but we're entering closed beta very soon, so that should give you an idea.
Wether or not it fixes your problem depends on why it's occuring. Random restarts sounds like it might be caused by something hardware related, perhaps to do with the router recieving random spikes and dips in power. If the problem is software related then it's likely to be fixed as DumaOS 3.0 overhauls much of what's already in the system, as well as adding more features.
It's not just restarts, the unit actually does a factory reset
Is there any opportunity to get on to the beta to see if it resolves my issues?- How do you have the router plugged into the power? Is it using an extender or directly into a wall outlet? If an extender could you try with the wall outlet please. It may also be worth having a look to see if the reset button in the back is stuck in a pressed position. Alex has been collecting names so will pass yours on, it's not a guarantee.
