Forum Discussion

MJMasters1234

Aspirant

Jun 30, 2019

XR500 - Unable to configure product due to router keeps disconnecting from browser

I have just purchase this product and am unable to stay logged into router via web browser to configure

FURRYe38

Guru - Experienced User

Jul 04, 2019

Have you tried a different PC to see if this problem follows?

Please downgrade to v32 and see if this changes anything. Seems like this maybe a PC issue rather then router issue as others have not posted about this. Possible the router could be faulty.

Xr500
Apprentice
Jul 05, 2019
When the router is disconnected, two iPhones 8 can connect to wifi, but they can't use the Internet.
Other PCs and laptops will be affected. I don't think it has much to do with PCs.
- Netduma_Alex
  NetDuma Partner
  Jul 05, 2019
  Have you tried the hotfix firmware?
  
  https://forum.netduma.com/topic/28523-new-xr500-hotfix-firmware-for-drop-outs/