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Forum Discussion
XR500 - VLAN tagging making wifi devices unable to communicate?
Hi, I'm in Australia and just joined NBN FTTC, which required a new router that supported VLAN tagging - got XR500. My ISP iinet requires VLAN tagging for their service, via VLAN ID 2. Internet k...
Thanks for replying.
Yes I edited the standard rule, i.e. only have 1 rule in place.
I am not able to test the shield just now via ethernet as it's in another room and I need a TV to view the output - don't have any cables long enough. I could potentially try tomorrow by bringing the shield to my study and getting the output to my monitor.
However I was able to replicate the issue on a separate device - my laptop. If I plug the laptop into ethernet it can access the NAS. If I remove the laptop from ethernet and enable wifi, it cannot access the NAS.
So rather than pull out all the SHIELD cables and fuss about, I seriously suspect it's an issue with all wifi devices, not specific to the SHIELD, as illustrated with the laptop test.
Thanks for that, that's what I wanted to know. For WiFi are you using Smart Connect? If so disable that and connect to the WiFi networks individually. If that doesn't work there are some options in Advanced WiFi settings - beamforming, MU-MIMO & HT160, I'd recommend disabling the later and playing around with those options to see if you can get it to work. Some devices don't like these options. If all else fails, make a guest wifi network and connect the affected devices to it and see if it works that way.
I tried the settings changes with no effect.
I was using SmartConnect and turned it off, reconnected all devices manually to 2.4 or 5Ghz. HT160 was already disabled, so Ialso turned off beamforming and MU-MIMO. Actually the last two off made things worse, the wifi devices struggled to connect.
What is weird is that I can see the NAS and all other items on the network from wifi computers, I just cannot access the NAS. I.e. if I click on the NAS in Windows it stalls for good minute and then replies not available. I think I read somewhere that an issue with VLAN tagging can be that it makes some connections so slow that they appear to be unavailable, which is my experience - I can see the NAS but cannot connect outside of wired.
Also with respect, 100% of wifi devices cannot access the NAS, so I am guessing that it's not a single setting that "some devices don't like" - unless 100% of them don't like it.
I'm yet to try the guest wifi, will do that next.
- Try the guest WiFi but if you believe VLAN to be an issue do you have another router you could put between the modem and XR router to handle VLAN at all and then try through the XR to see if it works correctly?
I tried Guest Wifi and it displays exactly the same behaviour as the normal wifi service - no access possible with a wired NAS.
I did another expermient just now - disabling VLAN and trying to access the NAS via wifi. Doesn't work. Internet is off, obviously, but the same behaviour exists where I cannot access the wired NAS devices (there are 2 of them, different models, both fail) via wifi.
It am almost certain it's the router causing the issue via the way it manages traffic between wifi and wired?