NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
XR500 - What's Going On???
Why these things,
Using the iOS Nighthawk up I tag all of my devices with tye type (i.e. Network, NAS, etc.). Then, they all go back to showing the first letter of the first and second word (i...
Regarding the LAN ports not corresponding with their proper numbers: This was an issue with the first batch of XR500s. If you bought it recently they will replace it.
Regarding DCHP reservation not working correctly: Can you take a screenshot of your DCHP settings so that I can try and figure out what's happening there?
The web GUI is known to have issues with Chrome, so if you can, try using another browser.
So, I returned the XR500 for another one and it's the same stupid issue with the LAN ports lining up from a hardware perspective. On the back next the WAN port it starts with 1 to 4 and front lights up corresponding to this but the software shows I'm using Lan 3 and Lan 4 when I'm plugged into Lan 1 and Lan 2 on the back of the router.
It's hilarious how Netgear can have this faulty QA'd hardware still in the hands of retailer. What's even funnier is the Exec page on the Netgear side with all of these folks probably taking some nice pay while they don't care whatsoever about the customer complaints/issues. Their new RAX series routers are a joke as well. They release routers with hardware specs that are phenomenal because that's the easiest thing to do but the hard part is writing a proper GUI for this hardware instead of just taking the junk GUI they've been using for years now.
Anyways, back to my Lan ports not lining up - guess ths junk is going back indefinitely. Don't know why I bothered.
Don't be bothered by it. Its been a known issue since day one. Sounds like your local stock or where ever you got the 2nd unit from has the initial released units and hasn't made it to the 2nd set that were fixed. If the unit is working then you'll be fine.
migsta wrote:
So, I returned the XR500 for another one and it's the same stupid issue with the LAN ports lining up from a hardware perspective. On the back next the WAN port it starts with 1 to 4 and front lights up corresponding to this but the software shows I'm using Lan 3 and Lan 4 when I'm plugged into Lan 1 and Lan 2 on the back of the router.
It's hilarious how Netgear can have this faulty QA'd hardware still in the hands of retailer. What's even funnier is the Exec page on the Netgear side with all of these folks probably taking some nice pay while they don't care whatsoever about the customer complaints/issues. Their new RAX series routers are a joke as well. They release routers with hardware specs that are phenomenal because that's the easiest thing to do but the hard part is writing a proper GUI for this hardware instead of just taking the junk GUI they've been using for years now.
Anyways, back to my Lan ports not lining up - guess ths junk is going back indefinitely. Don't know why I bothered.
Thanks. Taking it back though cause that's like buying a new car and it has a cosmetic issue (i.e. scratches). I don't think that's acceptable and Netgear should have pulled these units already from retailers. They'd rather sell them and hope the customer(s) looks the other way.
Plus, this router is weird. Both units give me a horrific issue with Orbi in AP mode. They get weird ip's, as noted earlier, and they require a lot of rebooting just to get them initally online and assigned only one IP. Then, the main Orbi router in AP keeps getting assigned a different ip on reboots of the XR500 and may or may not come online without some additional fidgeting (resetting Orbi and/or XR500, etc).
My Asus router, GT5300, no issues whatsoever. I guess the XR700 would be the same?
Again, its only like a engine if the cylinders are mis labled, however still works to spec, it's only a cosmetic issue. Up to NG to do what they wish though. If you feel you want a correctly labled router, I'm sure NG will RMA one to you.
If you setup Orbi in AP mode, it should only get the same IP address as the XR series router gives. In router mode they both share the same IP address string, 192.168.1.1 so this would cause the Orbi in router mode to use a 10 IP address. If you set the XR routers default IP address pool to something smaller, 192.168.1.100 thru .200, then set a static IP address On the RBR in AP mode for 192.168.0.50, then this would keep the Orbi RBR at this IP address.
I haven't seen this issue with my XR450 and Orbi in AP Mode using either static or dynamic addressing. Though Orbi can be quirky to set up. Especially with managed switches in the mix.
The XR700 didn't have the labling LAN port issue after it came out like the XR500 did.
