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Forum Discussion

Tutor

Apr 10, 2020

XR500 - WiFi Calling Stopped Working?

Hi Folks, I recently bought a new NetGear CM1150V Cable Modem and XR500 Nighthawk Router to replace my XFinity Cable Modem/Router as I was having major problems using my iPhone's (AT&T) in my hom...

NetDuma Partner

Apr 14, 2020

Could you disable QoS from the Anti-Bufferbloat option menu please and see if that helps. Untick Disable IGMP Proxying in WAN Settings as well as ticking Disable SIP ALG.

FriendOfJah
Tutor
Apr 17, 2020
Netduma-Fraser wrote:
Could you disable QoS from the Anti-Bufferbloat option menu please and see if that helps. Untick Disable IGMP Proxying in WAN Settings as well as ticking Disable SIP ALG.

Thanks so much for your reply on this. I greatly appreciate it. I solved my problem with WiFi calling. How you might ask? I dumped my account with AT&T. I jumped ship to an awesome 55+ plan (only available in FLorida) with Verizon! No need for WiFi calling as I have plenty of cellphone service in my h ome. Thanks anyways.

Roger
- Koz1614
  Tutor
  May 01, 2020
  Any update on this? I recently upgraded all my networking equipment (CM1150v modem, XR500 router, EX7700 Extender). I was using WIFI calling today connected to the EX7700 and the call dropped off WIFI calling mid conversation. The call did not drop, however I saw on the iphone that the 'Sprint - Wi-Fi' was gone and only the wifi symbol showed. I rely heavily on wifi calling as well since service in my area is not great. Any update/suggestions?
  - Netduma-Fraser
    NetDuma Partner
    May 01, 2020
    I don't have any suggestions at the moment unfortunately but this is something we're looking into right now actually, if we can find the cause and there is a setting change that can be made to resolve it until a fix is available I will let you know.