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Forum Discussion
trvshady
May 13, 2022Follower
XR500 + CGM4140COM from Xfinity - Disconnects internet every 5-10 minutes then comes back.
My firmware is up to date and both the XR500 router and the Xfinity modem are brand new. Not sure why but the internet will cut out every 5-10 minutes although the internet light stays on on the rout...
plemans
May 13, 2022Guru - Experienced User
that modem is a modem/router combo device.
Have you put the netgear's IP address into the modem/router's DMZ