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Forum Discussion
Kushy58
Mar 04, 2018Apprentice
XR500 & X10 Comparison
Hi there I have upgraded from sky fibre to sky fibre pro and don’t like the sky q router, I’m looking at the XR500 and the X10 routers to swap with, I already have a new openreach modem but may swap ...
- Mar 16, 2018It sounds like what I mentioned before, I don't think this will cause you any issues. If you're concerned I would recommend calling Netgear support as they should be able to help.
Kushy58
Mar 16, 2018Apprentice
Ok I set up the xr500 and connected it to my virgin hub that is set to modem only. I then connected my devices wired to the router and all connect to the Netgear network ok. I have my iPad and iPhone using WiFi to my Netgear router on the same network name, I then set up my skyQ box to connect over WiFi to my Netgear router and it does on the Netgear network. But when I try it wired to the router it says it’s connected but it uses a different name a sky network name that is also present as a WiFi network and isn’t mine as I’m with virgin media. Do follow me now
Netduma-Fraser
Mar 16, 2018NetDuma Partner
It sounds like what I mentioned before, I don't think this will cause you any issues. If you're concerned I would recommend calling Netgear support as they should be able to help.