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Forum Discussion
Solved
XR500 & Xbox One X
Hi Everyone,
I have a CM1000 connected to a XR500. My XR500 connects directly to my Xbox One X, Hardwired with IPV6, QoS, and UPNP activated, and connected to my PS4 wired as well. Everything e...
NETGEAR have publicly released the firmware that fixes disconnection issues.
If anyone is still having this issue, please ensure you have upgraded to the latest firmware (2.3.2.32 or later): https://www.netgear.com/support/product/XR500.aspx#download
Can you turn off the instant on mode on the console and see if that resolves the issue please? If so I have already raised it as a bug to be fixed.
Yes, I can try that and see if it changes, However, I will be waiting until it happens again before I try that method. So far since the 30th I have not had it happen so it is apparently intermittent.
Okay, so I just turned my xbox on and it's disconnected from internet, again hardwired in. I am now trying what you had asked Netduma-Fraser. I have changed it over to energy-saving mode from instant-on mode to see if it fixes the issue..
Additional information about the modem and router noticed prior to restart: I have noticed that the lights on the router and modem are working as they should. (On and blinking white. XR500) (On green lights, and only internet flashing. CM1000)
Additionally all devices connected through wirelessly are working properly.
- Okay do let me know! Thanks for the additional info. Someone who had the same issue upgraded to a xbox preview build and found that fixed the issue, not sure if you're able to do that but if you can id see if that fixes the issue as well.
