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Forum Discussion
Solved
XR500 & Xbox One X
Hi Everyone,
I have a CM1000 connected to a XR500. My XR500 connects directly to my Xbox One X, Hardwired with IPV6, QoS, and UPNP activated, and connected to my PS4 wired as well. Everything e...
NETGEAR have publicly released the firmware that fixes disconnection issues.
If anyone is still having this issue, please ensure you have upgraded to the latest firmware (2.3.2.32 or later): https://www.netgear.com/support/product/XR500.aspx#download
XRaptor29, I guess I will just have to wait and see.
Netduma-Fraser Update: My Xbox One is disconnected on start-up from the Internet while Instant-on mode was disabled, so this was not the fix we were hoping for.
Again, stating from above:
- Lights are normally flashing on router
- Xbox will reconnect after router is rebooted.
- Xbox is hardwired and is one of the two hardwired that are affected (PS4 hardwired also, is disconnected)
- Everything connected wirelessly is working fine.
- QoS, IPV6, and UPNP are active.
- Thanks for the update. The Xbox Team and the Netgear Team are in active communication regarding this issue and seem to be aware of what the cause may be. Would you be able to provide me with your Xbox version please?
Apologies for the delay in returning the last message.
As of late I've been noticing problems with the Xbox more than the Router. Chances are it was never the router in the first place causing a hiccup. I have been receiving a connect to xbox live message more frequently now whether I'm wired into the router or wireless. It's kind of annoying that the other 2 Xbox One X's in the home are not having these connectivity issues and just recently my system started shutting down in the middle of crucial streaming events, so I had decided to contact Microsoft Support to find some things out.
It turns out that my system is experiencing a power supply issue and a networking card issue. The others who have commented on this post may still be experiencing the issues with connectivity so more looking into this issue is necessary, So starting tomorrow I will have a brand new XB1X and I will test it over the next few weeks to see if it was just a Xbox issue or is in fact an issue regarding both the router and system.
Thank you,
- Thanks for the update Osisris, I've sent you a PM with the firmware incase you still get the issues with the new xbox.
