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Forum Discussion
Osiris_Black
Apr 30, 2018Star
XR500 & Xbox One X
Hi Everyone,
I have a CM1000 connected to a XR500. My XR500 connects directly to my Xbox One X, Hardwired with IPV6, QoS, and UPNP activated, and connected to my PS4 wired as well. Everything e...
- Sep 08, 2018
NETGEAR have publicly released the firmware that fixes disconnection issues.
If anyone is still having this issue, please ensure you have upgraded to the latest firmware (2.3.2.32 or later): https://www.netgear.com/support/product/XR500.aspx#download
Netduma_Jack
Sep 08, 2018NetDuma Partner
NETGEAR have publicly released the firmware that fixes disconnection issues.
If anyone is still having this issue, please ensure you have upgraded to the latest firmware (2.3.2.32 or later): https://www.netgear.com/support/product/XR500.aspx#download
NupeEsq
Sep 28, 2018Tutor
This thread has been very helpful. Unforutnately, neither the new Netgear firmware nor the latest Xbox firmware has addressed the issue. I'm having the same problem. Connected via LAN things work fine; then I turn it off into Instant On mode, and when you wake it up, Xbox says it can't connect. Moreover, the router says its disconnected in the Device Manger tab on DumaOS. Hope there is a fix for this soon. Does anyone have any advice? Thanks!
- NupeEsqSep 28, 2018Tutor
Update: Upon further reflection, it seems to be someting with hardwire connections on the Router. When I plugged in my computer to LAN #4, it shows up fine, but when I unplug the cord, it still says it's connected (even days after I've disconnected it). Now when I plug my xbox one x back in, the router does not recognize that it's plugged in (even though the LED is blinking and lit). I'm running the latest firmware, but something is up.
- Netduma_JackSep 28, 2018NetDuma Partner
Hi Nupe - where are you measuring this? By the LED light on the actual physical router, or on the Device Manager in DumaOS (or somewhere else entirely)?
- NupeEsqSep 30, 2018Tutor
Hi Jack,
Thanks for following up. Yes; the physical ethernet LED light was lit and blinking, but the DumaOS said it wasn't connected. As a note, I played around with some of the IPv6 settings, and so far it seems to be back to working. Although, I should be clear, this is only two days so if it's good in a week, then I'll say it's all good. Thanks!
- XRaptor29Sep 28, 2018LuminaryThis is actually affecting more routers than the XR500. Friend of mine doesn't have the XR500 and has this issue. It's a Xbox side problem.