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Forum Discussion
Osiris_Black
Apr 30, 2018Star
XR500 & Xbox One X
Hi Everyone,
I have a CM1000 connected to a XR500. My XR500 connects directly to my Xbox One X, Hardwired with IPV6, QoS, and UPNP activated, and connected to my PS4 wired as well. Everything e...
- Sep 08, 2018
NETGEAR have publicly released the firmware that fixes disconnection issues.
If anyone is still having this issue, please ensure you have upgraded to the latest firmware (2.3.2.32 or later): https://www.netgear.com/support/product/XR500.aspx#download
Seanabong2200
Oct 11, 2018Apprentice
So i clicked on that link related to instant on causing connection issue. and they are all saying after resetting the xbox one x and after doing a full restart on the console they have connection again. That is not the case for the XR500. Ive reset my console first whenever this happened to me when instant on is on. But still after the reset all lan ports are still down not just the console. The only way to fix that for me is too soft reboot my XR500 and Modem. Also i have had instant on for my Xbox one x turned off now for about 3 weeks. And i am running the newest firmware that ends in 23. and today my Xbox had no connection and all the lan ports where not working.. So i reset my router and modem remotley and now it is working again. Every time this happens the xbox will give itself a ip address because the router will not communicate until the XR500 is reset. Ive even left my console turn on and reset the XR500 before and after it is reset BAM Xbox has connection again. So no Frazer his post is not related to what the XR500 is doing. Please get this fixed... My wife and I are gamers and this drives us nuts.. Do you all have any ideas yet for a fix? Or is there a update coming out soon?
- Netduma-FraserOct 11, 2018NetDuma PartnerI responded to the other topic you posted in Shaun
- Seanabong2200Oct 11, 2018Apprentice
I explained why it is not related to the Xbox though in this topic.. And my name is Sean...
Netduma-Fraser wrote:
I responded to the other topic you posted in Shaun- Netduma-FraserOct 11, 2018NetDuma PartnerI advised you to contact Netgear support as it seems like a different issue to the Xbox related one. Apologies, also my name is Fraser, not Frazer.