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Forum Discussion
brownem
May 04, 2018Aspirant
XR500-100NAS v2.2.1.10 DumaOS Not Loaded Endless Cycle
I bought an XR500 the other day (so far, love it - getting ethernet-comparable pings through multiple walls at 60' with MU-MIMO), and I am having trouble getting it to update to the latest firmware. ...
- May 04, 2018That won’t affect the cache. If you wipe it it may work. This firmware does work it’s rare that this occurs, downgrade then factory reset and update in the setup wizard
brownem
May 04, 2018Aspirant
How can I wipe the cach when nothinig loads during this particular factory reset - it took additional power cycles and factory resets to get it backup and running to the point when I could re-load the firmware back to v2.1?
Is it likely that the version that comes after v2.2.1.10 will install 'cleanly' in the XR500?
Netduma-Fraser
May 04, 2018NetDuma Partner
That won’t affect the cache. If you wipe it it may work. This firmware does work it’s rare that this occurs, downgrade then factory reset and update in the setup wizard
- brownemSep 02, 2018Aspirant
So I had the XR-500 do a factory reset (from within DumaOS), and manually configured all the settings during start-up (accidentally left the 'merge both wifi networks in one' checked, and re-split them after setting up, before uploading new firmware - doubt that affected anything though), while it WAS NOT connected to the internet, or anything other than my laptop. Then I manually uploaded firmware v2.2.1.10. DumaOS installed and updated the firmware all on its own, without a single hiccup. I was kind of shocked actually, after wrestling with it for so long. The update v2.3.2.22 went just as smoothly.
It seems that the "kind" of reset done seems to affect the outcome of this error. Holding the hardware reset button to do a factory reset doesn't seem to work - the router reset, but updating the firmware fails after this step - but telling the OS to reset the router to factory defaults does seem to work.