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Forum Discussion

brownem's avatar
brownem
Aspirant
May 04, 2018
Solved

XR500-100NAS v2.2.1.10 DumaOS Not Loaded Endless Cycle

I bought an XR500 the other day (so far, love it - getting ethernet-comparable pings through multiple walls at 60' with MU-MIMO), and I am having trouble getting it to update to the latest firmware. ...
  • Netduma-Fraser's avatar
    Netduma-Fraser
    May 04, 2018
    That won’t affect the cache. If you wipe it it may work. This firmware does work it’s rare that this occurs, downgrade then factory reset and update in the setup wizard
Killhippie's avatar
Killhippie
Prodigy
May 05, 2018

I would hard reset after the update (download the image) or use the Netgear check for firmware updates in Admin under settings in the Netgear part of the menu do not use the top right hand update symbol on the dashboard. The update bug for that update icon is only fixed with 2.2.1.10. That should get the interface back to where it should be. If this persists even after a hard reset on 2.2.1.10 get in contact with netgear. Hope that helps.