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Forum Discussion
manitou58
Apr 13, 2021Aspirant
XR500 2.4GHz band drops off very quickly at distance
I recently purchased the XR500 (had a R7000 Nigthhawk prior) and notice that the 2.4GHz band's speed is horrible when I am about 40 feet from the router. I did not have that issue with my other Netg...
antinode
Apr 13, 2021Guru
> [...] the 2.4GHz band's speed is horrible when I am about 40 feet from
> the router. [...]
Neighbors? Is the XR500 using the same channel in the 2.4GHz band as
the previous router was? Have you investigated/tried other channels?
manitou58
Apr 13, 2021Aspirant
Yes I have tried some other channels and so far getting the same I have tried 3 so far and working my was down the list. Using a WIFI analyzer but even with what appears to be unused bands still having the same issue.
- Netduma-FraserApr 14, 2021NetDuma PartnerSet the router antennae to look like this _ | | _ so two straight up, one either side pointing outwards and see if that improves it. Do you have any wireless or electrical devices in close proximity to the router?
- manitou58Apr 14, 2021Aspirant
The antennaes are like that already. I do have my laptop in a docking station about 1 foot away.
- Netduma-FraserApr 14, 2021NetDuma PartnerTry and move that about 3 feet away and see if you notice an improvement