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Forum Discussion
XR500 5ghz Connection Problem
I have a brand new MSI GE66 with the Killer AX1650i. It connects to the 2.4ghz band no problem. It sees the 5ghz band, attempts to connect, but says it is unable to connect to that network. I have bo...
It attempts to connect and then says it is unable to connect to that network. The only settings I changed were the names of the networks.
If you factory reset the router, leaving the WiFi names default but disabling Smart Connect does it allow you to connect then? Don't change anything else before you try.
I think I figured out the issue that was preventing it from connecting. The MU-MIMO setting was turned off. When I turned that back on, it connects now no problem. I don't know why it wouldn't connect with that off, but it seems to be fixed now.
Thanks.- Well done for figuring it out, glad to hear it is working now. Thanks for updating us!