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Forum Discussion
Spandex
Mar 10, 2023Tutor
XR500 After Hard Reset Cannot Access Rules In Traffic Controller
On the right hand side on traffic analytics all the settings still show even though on the left there is nothing because the xr500 has been factory reset and there should be nothing there, so i tried...
Spandex
Mar 10, 2023Tutor
Update to this i have even tried going into the backup settings now and erasing all data which does not erase the data what so ever and in traffic analytics all previous traffic rules are still there which i now cannot change and any new ones i enter do not show up in traffic rules so i cannot change them once they are made, they do however go straight into the analytics box, this is so frustrating and at this point i am thinking that the programming on these things is just utter garbage.
- Netduma-FraserMar 10, 2023NetDuma PartnerCould you make an account on forum.netduma.com and then let me know your username? Then I can add you to the beta so you can see if it's still an issue on that firmware.
- SpandexMar 12, 2023Tutor
Sure, if you get what i mean the traffic controller section that was added is fantastic and was so useful but it seems to me that when it was done someone forgot to test it after the router had been factory reset, like i said i found another thread by a woman with exactly this problem as well, it is rare that someone would need to factory reset and i think this is why this problem cropped up and was not tested properly.
- SpandexMar 12, 2023Tutor
Same user name by the way, all done my current firmware is this by the way XR500 V2.3.2.134
- Netduma-FraserMar 12, 2023NetDuma PartnerYou're absolutely right it should be wiped so definitely a bug. I've given you access now, if you're still having the issue please make a topic in the beta section there.