NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
z0nk
Sep 20, 2020Star
XR500 afterwarranty service
Hello, I'm looking for afterwarranty service for XR500 device - uboot is broken, device is working in switch mode, only usb2 led is lighting. Where can I find list services that will be able to rep...
Netduma-Fraser
Sep 22, 2020NetDuma Partner
How did that happen? Your best bet is to use TFTP to try and upload the latest firmware and see if that resolves it https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP
z0nk
Sep 22, 2020Star
I don't know (power light is not blinking)- there's no response on serial port (previously it was) = no hope for tftp
engineers designd this device very well - it has broken just after warranty. No after warranty service = when it's broken, there's no chance to save our planet from electroscrap.
For 1 year I was happy customer but now, I will avoid to purshase device s from Netgear - better to go for unbranded device for less than half price.
- Netduma-FraserSep 22, 2020NetDuma PartnerHave you tried the TFTP method at all?
- mardock2009Jan 13, 2021Guide
hi
after reboot router
i have same problem only usb2 ligt on and light from connected ethernet cable .... router not booting no power light
try power off for 5 min and transfer image via tftp but not response from tftp ant help please ?
- Netduma-FraserJan 13, 2021NetDuma Partnermardock2009 a reboot caused this issue? How did you reboot it? Can you access the interface?