NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
XR500 and AT&T IP Passthrough
Lookign for suggestions. Just purchase an XR 500 and installed it behind my AT&T Pace5268AC. I want to have IP Passthrough enabled, but it can't quite get it to work. When IP Passthrough is NOT...
Could you try setting a manual DNS server on the XR500? Maybe 8.8.8.8 and 8.8.4.4
- That is how it is configured currently. Doesn’t seem to be dns since I can ping web pages from the command prompt and they resolve just fine.
Oh yeah, fair point, although I guess those pages could be cached on your computer.
Have you rebooted the router and the modem at the same time since you made this change?
I've rebooted multiple times over on both devices. Given that i can ping web pages and see the names resolve but not browse i suspect something in the gateway from my ISP is eating the traffic, but after a few hours on the phone with them they are claiming it is a netgear issue.
I happened to have an older router from a few years back which i swapped in place of the XR500 and it shows the same behavior which really makes me suspect my ISP. AFter two hours and three agents, they finnaly decided to ship me a new modem which will be a different model