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Forum Discussion
Gidgriff
Jun 09, 2021Guide
XR500 and BT Fibre 900 FFTP
Hi all, Reading through the forums and online it looks like there is a common fault with the XR500 with them being capped to 550mb/s. I have spoken to BT and they have confirmed im getting 935mb...
Gidgriff
Jun 09, 2021Guide
Hi Frazer,
I'd have to disgaree on that one, I have read through a number of threads on here and also on other webpages about it and the only fixes I have seen so far are new routers, it seems pretty common.
The XR is the only router I am using, i tried the Smart Hub 2 for comparison.
I have tried this with no other devices connected, no devices connected via WIFI, different devices connected, 1 connected, all of mine connected and the issue is the same. I have been on the phone to BT numerous times, even had 3 engineer visits to check the line is fine. Numerous cables tried.
QOS is off, checked my ports speeds all set at 1000. Speed test on the actual router tops out at 525 (approx).
Netduma-Fraser
Jun 09, 2021NetDuma Partner
What firmware version are you on currently?
- GidgriffJun 09, 2021Guide
XR500 V2.3.2.120
Tried the 108 version aswell (i think thats what it was anyways)
- Netduma-FraserJun 09, 2021NetDuma PartnerEnable QoS, make a custom rule for Traffic Prioritization:
Source 1-65535
Destination 1-65535
Protocol TCP/UDP
then test the speeds on that device and see what you get please.- GidgriffJun 09, 2021Guide
Says invalid port number