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Forum Discussion
Danny80916
Apr 26, 2018Luminary
XR500 and cm1000
Hey all I just bought the xr500 its pretty cool so far ,But i am having a slight hicup . If i restart my cm1000 the light on the xr500 goes amber even when the modem gets full back up it stays amber...
- Apr 27, 2018
The router is fine i have discovered the modem cm1000 is failing. I went to setup my nighthawk x6 back up. The x6 would not detect the modem no matter what i tried unplugging it power cycling the modem then the x6 I guess thats why i could not access 192.168.100.1 for the modem through the pro gaming router, I think the lan port on the cm1000 might have a short in it or some kinda random glitch since the lights all light up that lan is connected , on the modem and both routers.
Netduma-Fraser
Apr 26, 2018NetDuma Partner
In general if you're rebooting the modem/hub you should also reboot the router connected to it. This is present in all setup manuals basically. I wouldn't have rebooting your modem as mentioned above unless you have a serious issue.
Even though it can seem like a modem/router is fully powered up it can take a few minutes after reboot before you can access properly. I don't see any issues here just normal operation.
Even though it can seem like a modem/router is fully powered up it can take a few minutes after reboot before you can access properly. I don't see any issues here just normal operation.
Danny80916
Apr 27, 2018Luminary
The router is fine i have discovered the modem cm1000 is failing. I went to setup my nighthawk x6 back up. The x6 would not detect the modem no matter what i tried unplugging it power cycling the modem then the x6 I guess thats why i could not access 192.168.100.1 for the modem through the pro gaming router, I think the lan port on the cm1000 might have a short in it or some kinda random glitch since the lights all light up that lan is connected , on the modem and both routers.
- Danny80916Apr 28, 2018Luminary
Its no big deal but I went to check to see if there is a new update. My router keeps saying
Current GUI Language Version: V1.0.0.325 New GUI Language Version: V1.0.0.327 I have tried to apply the update but nothing happens.
it says please wait while updating
The screen will flicker and the dashboard loads back up.
- zachpeanut61Apr 28, 2018Aspirant
i have a cm1000 and xr500 and im getting the same gui update error.
- Netduma-FraserApr 29, 2018NetDuma PartnerThanks for letting us know, I just tried it myself and got the same result. I will let Netgear's development team know about this.