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Forum Discussion
Danny80916
Apr 26, 2018Luminary
XR500 and cm1000
Hey all I just bought the xr500 its pretty cool so far ,But i am having a slight hicup . If i restart my cm1000 the light on the xr500 goes amber even when the modem gets full back up it stays amber...
- Apr 27, 2018
The router is fine i have discovered the modem cm1000 is failing. I went to setup my nighthawk x6 back up. The x6 would not detect the modem no matter what i tried unplugging it power cycling the modem then the x6 I guess thats why i could not access 192.168.100.1 for the modem through the pro gaming router, I think the lan port on the cm1000 might have a short in it or some kinda random glitch since the lights all light up that lan is connected , on the modem and both routers.
Madhatter12
May 10, 2018Tutor
I also have a cm1000 and xr500 with Firmware version V2.2.1.10 and can not update from GUI language version V1.0.0.325 to V1.0.0.327 it acts like its updating and then when I check its still V1.0.0.325. I have tried several browsers and clearing cookies etc
Netduma-Fraser
May 10, 2018NetDuma Partner
Change language to a different one then back to English, that will fix it.
Development team are aware and working on a fix.
Development team are aware and working on a fix.
- Madhatter12May 11, 2018Tutor
Thank you! It worked :smileyhappy:
- Danny80916May 11, 2018Luminary
I was wondering since you have a cm1000 did you have any handshake issues with the modem and router ?
- Madhatter12May 11, 2018Tutor
Nope I have not had any issue with handshake. In fact the set up and overall connection have been excellent so far. I just got the XR500 last weekend and I went ahead did the automatic setup detected and it connected quickly. Firmware updated just like it was supposed to on first connection which I was glad to see! Then I went in tweaked everything and I have had no connection drops or other issues so far. The only thing I did notice was that all the ports report as stealth except port 22 for remote which reports closed which I know is not a security risk but would be nice if it was stealth.