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P44EFC's avatar
P44EFC
Apprentice
Oct 11, 2019

xr500 and dm200 setup

I have the xr500 and my current modem is the BT business smart hub set in bridge mode.   Receiving the DM200 modem tomorrow i just wanted to know do i have any installation with this or will it wor...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Oct 11, 2019

Be aware that the DM model modem already had a built in router. This was limited model that came out. It's recommended to bridge this modem then connect the XR router to the DM modem and configure the XR router. You should be able to keep the PPPoE configuration current. 

P44EFC wrote:

I have the xr500 and my current modem is the BT business smart hub set in bridge mode.

 

Receiving the DM200 modem tomorrow i just wanted to know do i have any installation with this or will it work directly out the box.

 

I have put the PPPOE usename and password in the xr500 obviously already with my current setup, do i need to do something similar with the new modem when i set it up or not?

 

 

  • P44EFC's avatar
    P44EFC
    Apprentice
    Oct 11, 2019
    It’s the dm200-100eus The full title is that the one with the built in router also?

    Sounds like your not impressed with this as a modem and I was after a modem only tbh.

    I can get this refunded and go for a better option if you have one?

    Reason being I am having a few issues with gameplay with current setup so was hoping this modem was an upgrade from bridging the Bt smart hub, is it not an upgrade?