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Forum Discussion
XR500 and EX7700 Extender - No Devices in Device Manager in IOS Nighthawk App
I've been using the Nighhawk app for months to block devices nightly and unblock in the AM. After adding the EX7700 the device manager no longer works on the app, but I can see the devices in th...
Side note, I've plugged the EX7700 back in and if I navigate to it in via the Network Map in the app (switching to Extender View), I can see the devices connected to it. If I switch back to Router view and go back to the XR500, I now see the EX7700's devices in the device manager.
There's definitely something wrong with how the app handles Device Manager view once an extender has been connected, even after it has been disconnected, until you factory reset the router.
another thing to try is install version 1.0.0.206 firmware to the EX7700. Then factory reset it and install it using the installation assistant. (not wps)
Disable auto-updates.
I've seen multiple posts on here with issues on the .210 firmware for it. Maybe thats whats causing the issue.