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Forum Discussion
XR500 and Phillips Hue Bridge Cant Pair
I have purchased the Phillips hue lights and bridge today. Unfortuantely I am having problems connecting the hue bridge v2 to my router via ethernet cable and then pairing the two together via the ap...
That didnt work but thanks for your help
I have managed to bypass the problem by connecting the bridge into my old netgear wifi extender WN2000RPT. Strangely this old device let it work instantly. I would prefer to have it running through the router but for now I'm happy this can be my workaround. The extender is still connected to my xr500 via wifi but the bridge is connected by lan to the extender. I am still under the 90 day warranty for phone support so I may get in contact to see if the problem can be resolved properly.
I have managed to bypass the problem by connecting the bridge into my old netgear wifi extender WN2000RPT. Strangely this old device let it work instantly. I would prefer to have it running through the router but for now I'm happy this can be my workaround. The extender is still connected to my xr500 via wifi but the bridge is connected by lan to the extender. I am still under the 90 day warranty for phone support so I may get in contact to see if the problem can be resolved properly.
Great you found a workaround, I would suggest giving support a call because there may be something they can suggest or if not pass it to the dev team to investigate.