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Forum Discussion
COOKIE-NZL
Jun 20, 2019Aspirant
XR500 and Phillips Hue Bridge Cant Pair
I have purchased the Phillips hue lights and bridge today. Unfortuantely I am having problems connecting the hue bridge v2 to my router via ethernet cable and then pairing the two together via the ap...
Nighthawk500
Jul 04, 2019Aspirant
Experiencing the exact same problem with my XR500. Any solutions found yet?
Netduma_Alex
Jul 04, 2019NetDuma Partner
Unfortunately not. This really is in NETGEAR's control, but people have had success from putting a device between the hub and the router, like a switch or access point. I don't currently know why this works, and I know it seems like a weird workaround, but it does work so I might as well mention it.
I know there's an XR500 update in the works but I don't know wether it will specifically fix this issue so I can't promise anything!