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Forum Discussion
XR500 and Vigor 130 modem issues
I have been having trouble getting my setup to connect to the internet. I have: plusnet FTTC connected by ADSL, Vigor 130 modem, Netgear XR 500 router. I can connect to the internet using the plusn...
Hi.
So using the plusnet modem and XR500 I can connect to the internet but only by setting the router in 'AP' mode. This then doesn't require any sort of PPPOE or any internet settings. You can't use it in router mode as the Plusnet modem doesn't have a bridge or any way to turn off its routing capabilities and have it as a straight modem.
When I tried with the new modem I set up PPPOEwith the information plusnet gave me. We tried with and without VLAN enabled but no joy. I had it as 'always on' as well. The netgear technician checked that for me and said I should use VLAN.
Netgear seemed to think that the XR500 should be able to connect without changing the PPPOE anyway so we tried both ways
Sounds to me like you should be able to use the XR500 in router mode. You just have to remove all PPPoE related settings from the XR500. When it says "does your internet connection require a login", say no. It should connect as a client of your ISP router no problem.
Once that's done you can put the XR500 into the DMZ of the ISP router and you should be good to go.
Thanks for the reply.
I have tried connecting without PPPOE with the ISP router. I managed to get it to connect once (somehow) but then ended up with a double NAT. But now it wont even connect to the internet in router mode.
The ISP router doesn't have any way of setting up a DMZ annoyingly
abebrizell wrote:
The ISP router doesn't have any way of setting up a DMZ annoyingly
It might not be possible to eliminate the double NAT then, if we use the ISP router.
So in order to get the Draytek working, we need PPPoE to work on the XR500, which it doesn't seem to be.
I think you may need to get in contact with Netgear support directly for this one, although it sounds like you've already done that.
Are you certain that there's no way to set PPPoE login details on the draytek itself?
thanks for the reply.
I've spoken to Netgear and they can't sort it out so have asked me to send the router to them to see if it has a fault.
The draytek definitely can't set up PPPOE. It just sends all the information straight through.
I'll see what Netgear come back with.
thanks for your help though