Forum Discussion

Initiate

Nov 07, 2019

Solved

XR500 and Xbox one x nat type

I have a CM1000 modem and a XR500 router. My Xbox is connected via Cat6 cable to the xr500 and is lest that 2 feet away. I just started having NAT issues with my Xbox as it will give me a Teredo error...

FURRYe38
Nov 08, 2019
Yes thats another item as well that seem to impact NAT status. Good call.
Glad it's back OPEN.

Mark yoru thread as solved so others will know.

Enjoy. :smileywink:

Netduma-Fraser

NetDuma Partner

Nov 08, 2019

If you disable your Geo-Filter does the teredo error go away as well as the party chat issue? If so then for the party you'll need to add your friends to the allow list so you can connect to them regardless of your settings. To do this follow this guide: http://support.netduma.com/en/support/solutions/articles/16000089132-how-to-use-allow-and-deny-on-dumaos

For the teredo error, if that was caused by the Geo-Filter then you'll need to do the same things as with your friends so look on the map when you try to get the NAT status and see if anything is blocked. If there is then allow it. If you could also provide us with the ID of that blocked connection (found when you ping it), then we can add that to the whitelist.

Kong77
Initiate
Nov 08, 2019
I turned off the instant on feature and my NAT type immediately switched to open and I haven’t had any issues since. My router hasn’t even reset itself which was a 2-3xs daily issue. I really do appreciate the help, I will keep this info handy if I have to do something further.
- FURRYe38
  Guru - Experienced User
  Nov 08, 2019
  Yes thats another item as well that seem to impact NAT status. Good call.
  Glad it's back OPEN.
  
  Mark yoru thread as solved so others will know.
  
  Enjoy. :smileywink: