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Forum Discussion
SteeleMage
Mar 16, 2019Tutor
XR500 Automatically Factor Reset Itself Overnight
Last night, some time between 4am and 8am EST, my XR500 router must have factory reset itself. Because the internet was unavailable in the morning, and attempting to login to the DumaOS admin interf...
SteeleMage
Mar 18, 2019Tutor
Hi, FURRYe38:
It's been a little while since I've manually upgraded the DumaOS, but I remember having the navigation menu on the left change after I had done so (adding/changing to read HybridVPN, which I believe is one of the chnages in the .40 release), so I'm pretty confident I was already at it.
ISP modem is: Technicolor. DPC3216.
FURRYe38
Mar 18, 2019Guru - Experienced User
I would do a factory reset and setup from scratch and once the router is fully set up, do a save configuration to file under Backup. Keep this file for future needs.
SteeleMage wrote:
Hi, FURRYe38:
It's been a little while since I've manually upgraded the DumaOS, but I remember having the navigation menu on the left change after I had done so (adding/changing to read HybridVPN, which I believe is one of the chnages in the .40 release), so I'm pretty confident I was already at it.
ISP modem is: Technicolor. DPC3216.
- Netduma_JackMar 19, 2019NetDuma Partner
Definitely weird that this happened. Furry's advice is great.