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Forum Discussion
XR500 bottlenecking
All my XR 500 is currently bottlenecking wifi as well as failing connection benchmark tests from router. I tried a hard reset on modem and rebooted router as well. Let me know what you think. Tried a...
Interesting, so a speedtest while connected directly to the XR500 shows the correct speeds?
What devices have you been testing Wi-Fi from?
Do you know if your ISP requires you use PPPoE, VLAN or DHCP identifiers?
When you say QoS is off, have you completely disabled it from the three-line menu in Congestion Control? If not, can you try that?
Liam
Interesting, so a speedtest while connected directly to the XR500 shows the correct speeds? I dont think it is.
What devices have you been testing Wi-Fi from? 3 iphones, xbox and HP PC.
Do you know if your ISP requires you use PPPoE, VLAN or DHCP identifiers? Will need to look this one up.
When you say QoS is off, have you completely disabled it from the three-line menu in Congestion Control? Yes completely. If not, can you try that? Cant because it is disabled.
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.How is wireless and advanced wireless settings configured?
- Try these suggestions:
Disable Smart Connect, give 2.4/5GHz different names and apply - you'll want to connect to 5GHz specifically for speeds
Use a WiFi analyzer to find the least congested channel and change to that
Ensure it's in an elevated position - not on a metal surface
Ensure there aren't any electrical / wireless devices e.g headphones etc within close proximity ~3 feet if possible
Set the antennae to this position _ | | _Try these suggestions:
Disable Smart Connect, give 2.4/5GHz different names and apply - you'll want to connect to 5GHz specifically for speeds. Already did that and was in my first post.
Use a WiFi analyzer to find the least congested channel and change to that. Used it and no channel made a difference.
Ensure it's in an elevated position - not on a metal surface. Of course
Ensure there aren't any electrical / wireless devices e.g headphones etc within close proximity ~3 feet if possible. Of course
Set the antennae to this position _ | | _. Just tried it and did not work.Answer for previos questions.
COX uses DHCP
Did a hard reset.
Bench mark did go up however IPV6 is off. When I turn IPV6 back on I get a lower benchmark as well as a missing JSON response.
Seems to be something with IPV6 is my guess.
