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Forum Discussion
WacoJohn
Nov 11, 2021Luminary
XR500 cannot copy (write) to connected external hard drive.
I have two hard drives connected to the router. They have both worked perfectly in the past. One is a Western Digital and the other is a Seagate. They are mapped in W10 Pro to M: And N: respective...
- Nov 11, 2021Do you have support with Netgear? If so it would be worth making a ticket with Netgear directly and see what they can suggest
WacoJohn
Nov 11, 2021Luminary
I give up. Can't imbed screen shot. Can't delete a post. Can't delete a reply.
Netduma-Liam
Nov 11, 2021NetDuma Partner
When did you start noticing this?
Were there any change to the network recently around the time this issue started?
What firmware version are you currently running?
If you include your screenshot as an attachment to the post, I should be able to see if without waiting for it to be moderated.
- WacoJohnNov 11, 2021Luminary
Netduma-Liam wrote:When did you start noticing this?
Were there any change to the network recently around the time this issue started?
What firmware version are you currently running?
If you include your screenshot as an attachment to the post, I should be able to see if without waiting for it to be moderated.
1. After Gearhead helped me sort out adding a 2nd HD to the router. The one thing we did not test was writing to them.
2. Not that I know of.
3. 2.3.2.130
By the way ... I think I understand imbedded and attached screen shots as well as reporting posts. Thank you for helping me get that down.
- Netduma-LiamNov 11, 2021NetDuma Partner
OK sure, thanks for clarifying.
As a member of the Netduma team, I don't have an awful lot of experience with ReadyShare as it's Netgear's feature, but I'll do my best to help!
If you go to Settings -> USB Storage -> ReadyShare Storage then find the troublesome drive, hit Edit and see what the Write access is set to there. Can you change it to 'All'?
- WacoJohnNov 11, 2021Luminary
Netduma-Liam wrote:OK sure, thanks for clarifying.
As a member of the Netduma team, I don't have an awful lot of experience with ReadyShare as it's Netgear's feature, but I'll do my best to help!
If you go to Settings -> USB Storage -> ReadyShare Storage then find the troublesome drive, hit Edit and see what the Write access is set to there. Can you change it to 'All'?
Is set to ALL. I may have to go back to Gearhead. They have been GREAT for a couple of years, but the last tech I think was a newhire. Did not seem to know what he was doing ... believe me. I dismissed him and said I will call back if I can't fix it myself ... then came here.
Question .... if I did not have a Gearhead contract, which community would I post in for Readyshare issues??